Maintenance Support Agent
Posted about 2 months ago
At Smart Energy, we’re helping Aussie homeowners transition to smarter, cleaner, and more sustainable energy solutions through solar, batteries, EV charging, and home electrification.
As we continue scaling nationally, we’re looking for a proactive and solutions-focused Maintenance Support Agent to join our growing Operations team.
If you thrive in fast-paced environments, enjoy solving problems, and love helping people — this could be the perfect role for you.
About the Role 🚀
You’ll sit at the centre of our maintenance and service operations - working closely with customers, installers, finance companies, and internal teams to keep jobs moving and issues resolved quickly.
From coordinating maintenance bookings and investigating complaints to supporting installer relationships and evaluating system performance, no two days look the same.
This role suits someone highly organised, calm under pressure, and confident managing multiple moving parts at once.
Please note: This role is onsite Monday–Friday at our vibrant Byron Bay HQ located in the industrial estate.
Please only apply if you reside in the Northern Rivers.
Why Join Smart Energy? 🌱
⚡ Fast-growing national clean energy company
⚡ Career progression and long-term development opportunities
⚡ High-energy, supportive team culture
⚡ Friday drinks and regular team events
⚡ Work alongside passionate people making real impact
⚡ Be part of Australia’s clean energy future
At Smart Energy, we back our people, celebrate growth, and create genuine opportunities to build long-term careers.
If you’re looking for a role where you can make an impact, solve problems, and grow with a business scaling rapidly across Australia - we’d love to hear from you.
Make the Smart move and APPLY TODAY
Other open roles at Smart Energy Group(6)
We are a private investment firm headquartered in Switzerland and focus on investments in renewable energy and related ventures.
Key team members
Hernan Miodosky
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