We are looking for a Loan Processor to join a growing Australian brokerage. This is a full-time role for someone organised, detail-oriented, and experienced in managing loan files from submission through to settlement. You’ll be a key part of a team, supporting brokers and helping clients navigate the mortgage process smoothly.
Key Responsibilities
- Prepare and package loan files for submission
- Review documents for accuracy and completeness against lender requirements
- Follow up with clients and brokers to gather any outstanding information
- Track application progress and update CRM or loan processing systems
- Liaise with lenders, valuers, and other relevant parties as needed
- Assist with post-approval and settlement coordination
- Ensure files are compliant, complete, and audit-ready
About You
- Experience in AU loan processing, mortgage administration, or credit support
- Knowledge of AU lender policies and mortgage submission requirements
- Strong attention to detail — you notice what others might miss
- Able to manage multiple files at different stages simultaneously
- Comfortable using CRMs, lender portals, and Microsoft Office or Google Workspace
Nice to Have
- Experience with platforms such as Infynity, Middle, ApplyOnline, Quickli is highly regarded.
Requirements
- Clear written and verbal English communication skills
- Proactive attitude - able to follow up clients, lenders, and third parties without being prompted
- Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)
Benefits
- Full-time, work-from-home
- Long-term, stable opportunity with room for growth
- Training and ongoing support provided
- Professional, supportive team environment
Tarino helps Australian professional services firms hire exceptional offshore talent through a structured direct-hire process. One transparent fee on hire - no ongoing markups or monthly margins.
Key team members
Chris Tan
Kristina Navallo
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