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Hourly, Inc. logo

Insurance Operations Associate

Posted 3 months ago

RemoteColombiaEN

Here’s what you’ll do:

Welcome to Hourly! We’re laser-focused on taking something that’s complicated and

scary—paying your team, payroll taxes, and workers’ comp insurance—and making it super

simple. Life doesn’t have to be so complicated, so let’s build a simpler future

together! Join us and become an integral part of this exciting journey.

The Insurance Operations Associate will support our Insurance team with policy support after issuance.

They will handle tasks in a workflow-style environment that assists with servicing our workers' compensation policies. 

RESPONSIBILITIES

    • Data transferring efficiently and accurately
    • Preparing written communication on endorsements, referrals, audit appeals, and much more.
    • Basic understanding of workers' compensation.
    • Assisting with the processing of endorsements, renewals, and new
    • business underwriting.
    • Assist with the tracking and communication of requests that are submitted
    • Handle agency management tasks
    • Meet with the Underwriting team on a regular basis to communicate coverage needs and stay up to date with the growth of our book of business

PREFERRED EXPERIENCE

    • 1–2 years of experience in commercial Property & Casualty (P&C) insurance
    • Proven ability to drive customer satisfaction, retention, and growth

Requirements

    • Mastery of the English language, both written and verbal
    • High attention to detail with the ability to manage multiple priorities
    • Proactive, task-oriented mindset with strong initiative
    • Positive, learning-driven attitude and strong work ethic
    • Excellent time management skills and ability to meet deadlines
    • Strong interpersonal skills and ability to collaborate effectively in a team environment
    • Adaptability and ability to thrive in a changing environment
    • Ability to interpret and assess data-driven reports
    • High level of autonomy and sound judgment when handling sensitive or confidential information
    • Proficiency in Excel/spreadsheet tools and working knowledge of CRM platforms

Benefits

BENEFITS

  • Full-time Colombian contract + prestaciones
  • Fully remote position
  • Prepaid healthcare plan
  • Bonus for every referral that joins the company
  • Academic plans
Job details
Workplace
Remote
Location
Colombia
Experience
EN
Hourly, Inc. logo
Hourly, Inc.
View company page

Hourly connects workers' comp insurance, payroll & time tracking in real-time. Pay only for the coverage you need and get all the HR support you need.

Industry
Financial Services
Headquarters
Palo Alto, California
Company location
Palo Alto, California

Key team members

Jim Weinstein

Jim Weinstein

Melanie Ruiz

Melanie Ruiz

Igor Taber

Igor Taber

Paul Thedinga

Paul Thedinga

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