Account Manager Team Lead

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

Requirements

• Proven experience in team management, including leading, coaching, and developing a team of account managers.
• Strong performance management skills, with the ability to monitor team performance, set clear goals, and ensure targets are achieved.
• Excellent client relationship management skills, supporting the team in building and maintaining long-term, strong relationships with key clients.
• Demonstrated ability to drive revenue growth through renewals, upsells, and cross-sells within an existing customer base.
• Ability to collaborate effectively with cross-functional teams such as sales, product, and marketing to deliver a seamless customer experience.
• Strategic thinking and contribution to the development of overall account management strategies and goals.
• Excellent communication and leadership skills.

• Familiarity with CRM tools and data analysis to monitor performance and identify growth opportunities.
  
  
  
  
  Responsibilities:
  

• Performance Management: Monitoring team performance, setting goals, and ensuring they are met.
• Client Relationship Management: Supporting the team in building and maintaining strong relationships with key clients.
• Revenue Growth: Driving revenue growth through renewals, upsells, and cross-sells within the existing customer base.
• Cross-Functional Collaboration: Working with other teams (e.g., sales, product, marketing) to ensure a cohesive customer experience.
• Strategic Planning: Contributing to the overall account management strategy and goals.
• Team Management: Leading, coaching, and developing a team of account managers.

Benefits

• A dynamic and innovative work environment in a leading iGaming company
• Performance-based bonuses
• Flexible working hours.
• Growth opportunities and strategic impact on company revenue.
• Business trips and international event participation.
• Corporate events and team-building activities.
• On-site or remote collaboration.