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Lead Food Services Team Member
- Workplace Type
- Onsite
- Location
- Evanston, WY, United States
- Experience Level
- Senior Level
Job Description
The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:
- Maintains Brand and PTC restaurant operational standards
- Executes shift plan
- Follows up assigned tasks
- Assists management team
- Works hourly positions
- Monitors food prep and register procedures and cash handling policies and processes
- Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
- Provides direction to team members during shift
- Ensures restaurant cleaning processes and methods are followed
- Monitors labor usage and break policy according to Blue Cube
- Adheres to restaurant plans/objectives as set by Restaurant General Manager
- Assists with training and cross training of team members as directed
- Adheres to all Brand and PTC processes and policies
- Monitors register procedures and cash handling policies and processes
- Maintains safe working conditions by following all safety and security policies and processes
- Ensures all team members are adhering to Brand and PTC’s dress code standards
- Follows all Brand maintenance processes and methods
- Advises Restaurant General Manager as to performance/discipline problems
- Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
- Works hourly positions
- Other duties as assigned by management
Pay Rates Starting between: $13.15 - $19.18 / hour
Additional Information
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
About Pilot Company
Retail
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001. Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010. Culture Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
- Employees
- 13442
- Industry
- Retail
- Headquarters
- Knoxville, Tennessee
- Founded
- 1958
- Location
- 5508 Lonas Rd., Knoxville, Tennessee 37909, US
- Specialties
- retail, convenience store, travel center, fuel, restaurant, and truck stop
Service Team Member Jobs in the United States
Browse service team member jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from Nouria, Domino's, Pilot Company and others. Listings that show pay range from $32,000 to $42,000 a year. As a RoleService Team Member, you are responsible for providing exceptional customer support to resolve issues and ensure customer satisfaction. This role involves handling customer inquiries, providing technical assistance, and ensuring quick resolution of tickets. The job market for customer support roles is promising, with companies across various industries seeking skilled professionals. The average annual salary range for a RoleService Team Member is between $30,000 and $45,000, with opportunities for growth and advancement. Key skills and tools for this role include strong communication skills, problem-solving abilities, knowledge of ticket handling systems, and proficiency in technical troubleshooting. It is also important to maintain a good work-life balance and consider living costs when evaluating job opportunities. Take the first step towards a rewarding career in customer support by exploring opportunities as a RoleService Team Member.
Hiring snapshot
Based on the 26 most recent service team member listings
- 26
- listings analysed
- $37,000
- median listed pay
- 0%
- remote
- 19
- posted in the last week
Employers hiring now
Where the openings are
- Burlington, MA2
- Upper Marlboro, MD2
- Evanston, WY1
- Seat Pleasant, MD1
- Middleborough, MA1
- Methuen, MA1
Listed pay
5 listings show a salary
- $32,000–$42,000
- range
- $37,000
- median
- ~$18/hr
- hourly
Work arrangement
100% on-site
76% full-time · 24% part-time
Service Team Member Jobs in the United States FAQ
Common questions about service team member jobs in the united states.
Not looking for service team member roles? Jobr also lists openings for customer support specialist, technical support representative, customer success manager, customer service manager, and client service coordinator — all sourced directly from company career portals and updated daily.