Technical Support Engineer Jobs

Job Description

To support the growth of our project business, we are looking for a Technical Support Engineer (Project Business) who will act as a key technical reference for smart shading and building automation projects.

This role bridges technology, project execution, and business development, working closely with internal teams and external partners to deliver high‑quality, integrated solutions. It ensures the high‑quality technical execution of Somfy solutions in complex building environments by supporting specification, system design, commissioning, and after‑sales activities.

Your role:

• Prepare technical specifications for motorized shading, control systems, and building automation solutions
• Support project teams during design, planning, and tender phases
• Design system layouts, wiring diagrams, and technical documentation (AutoCAD or similar)
• Commission systems on site and provide hands‑on troubleshooting and functional testing
• Deliver technical training and knowledge sharing to partners, installers, and internal teams
• Act as technical expert for after‑sales support and issue escalation
• Act as an advisor in Building Management System (KNX, BACnet, Modbus, RS485)
• Document activities and insights in CRM systems and contribute to continuous improvement
• Willingness to contribute to business development by identifying project opportunities and supporting early‑stage specification

Qualifications

• Technical degree in Electrical Engineering, Building Automation or a related field
• Minimum 3 years of experience in technical support, system commissioning, or building automation
• Proven experience in construction or project-based environments
• Valid electrical certification SEP, as required by local regulations (nice to have)
• Experience working with installers, system integrators, engineering offices, or façade companies is a strong advantage
• Strong technical knowledge of motorized shading systems, automation, and control solutions
• Ability to prepare technical documentation and system schematics
• Excellent troubleshooting and analytical skills
• Full professional fluency in Polish and communicative - level proficiency in English
• Readiness to travel up to 20% of working time

Additional Information

Why Join SOMFY?

At SOMFY, you will:

• Be part of a purpose‑driven company with a long‑term vision
• Work in an innovative, international, and collaborative environment
• Contribute to meaningful projects that impact people’s daily comfort and energy efficiency

What We Offer:

• Competitive salary tailored to your experience, along with a performance-based bonus
• Comprehensive benefits package, including private medical care, meal cards, and other well-being perks
• Additional day off for your annual health check-up because we believe prevention and well-being matter.
• Employee Assistance Program (EAP) offering fully confidential psychological, legal, financial, and well-being support for you and your family.
• Attractive discounts on SOMFY products so you can experience smart living solutions yourself.
• Opportunities for continuous development, career advancement, and personal growth
• Work on exciting, innovative projects that make a real impact

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.