Mortgage Loan Processor Jobs

As a Mortgage Loan Processor, you play a crucial role in ensuring the smooth processing of mortgage applications, supporting borrowers in achieving their dream of homeownership. This role involves meticulous attention to detail, strong communication skills, and a deep understanding of mortgage procedures and regulations. Mortgage Loan Processors often work closely with underwriters, loan officers, and borrowers to gather necessary documentation, review credit reports, and ensure all requirements are met for loan approval. The job market for Mortgage Loan Processors is expected to grow steadily in the coming years, presenting promising career opportunities. The annual salary range for Mortgage Loan Processors typically falls between $40,000 to $60,000, depending on experience and location. To excel in this role, it's essential to have strong analytical skills, familiarity with financial analysis tools, and excellent customer service abilities. Keep in mind the living costs and work-life balance while pursuing this career.

About this role

Position : Mortgage Broker VA / Loan Processor
Salary : $1600 AUD / month
Working Hours & Conditions : AU Business Hours

ABOUT THE COMPANY:

The client is an independent, client-focused Australian mortgage brokerage and financial solutions firm based in New South Wales. Guided by a "client for life" philosophy, the company aims to move beyond traditional transactional lending. Instead, they focus on educating, empowering, and providing clarity to clients so they can confidently navigate their property and financial journeys. They pride themselves on delivering an exceptional customer experience, fostering long-term relationships, and making the complex loan process as transparent and straightforward as possible.

OVERVIEW:

We are seeking a highly organised and detail focused Virtual Assistant to support an Australian mortgage broking business supporting the Director/Mortgage Broker. This is a full-time remote position providing end to end loan processing and administrative support across the mortgage application lifecycle.

You will work closely with the broker to prepare, manage, and track home loan applications from submission through to settlement, ensuring files are complete, accurate, and efficiently progressed.

RESPONSIBILITIES:

Loan Processing & File Management

Prepare and package home loan applications for submission to lenders
Collect, review, and organise client supporting documents
Ensure loan files meet lender and compliance requirements
Maintain accurate and up to date application records in CRM
Track loan progress from submission through to settlement
Complete home loan health checks for existing home loan clients

Broker Support & Administration

Manage broker inbox and client communication via Outlook
Draft and format documents in Word including loan application summaries
Follow up with lenders and stakeholders regarding outstanding requirements
Organise settlement gifts for clients

Requirements

Essential

Strong proficiency in Microsoft Office (Outlook, Word, Excel)
Excellent attention to detail and numerical accuracy
Strong and confident written English communication skills
Highly organised with the ability to manage multiple loan files
Ability to work independently in a remote environment

Highly Desirable

Previous experience working with an Australian mortgage broker or brokerage (ideally at least 12 months experience)
Familiarity with Australian lending processes and documentation
Experience using Connective’s Mercury CRM
Background in mortgage processing, banking, finance, or credit administration

Benefits

Remote/WFH set up
AU Business Hours

About D2B

Pear Tree connects Australian and New Zealand businesses with skilled offshore talent through direct hire placements in the Philippines and South Africa.