Customer Service Administrator Jobs

Job Description

JOB OVERVIEW

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently.

As a Data Entry Administrator / Customer Service Data Processing Assistant you will liaise with clients, verify information, handle queries and maintain high-quality records, helping to meet team targets and ensure smooth day-to-day operations.

DUTIES

Your duties as the Data Entry Administrator / Customer Service Data Processing Assistant include:

• Accurate Data Entry: Upload manual and automated data feeds to internal systems and websites
• Data Accuracy Checks: Ensure all entered information is correct and up to date
• Duplicate Checks: Identify and prevent duplicate records within the system
• Image Management: Approve and organise images received from external contact
• Information Verification: Contact clients to obtain or confirm missing information
• Issue Reporting: Report system or website issues to the relevant support teams

• Customer Support: Respond to enquiries or direct them to the appropriate department

CANDIDATE REQUIREMENTS

• Typing Skills: Minimum typing speed of 45 words per minute with high accuracy
• Data Entry Experience: Previous experience in data entry, administration or office support
• Communication Skills: Strong written and verbal communication
• Attention To Detail: Excellent accuracy and ability to produce high-quality work
• Customer Service: Confident and professional telephone manner
• Organisation Skills: Ability to prioritise workload and manage multiple tasks

Additional Information

All your information will be kept confidential according to EEO guidelines.