About A1
There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. Our objective is to help users complete tasks daily enjoyable with over ~90%* reduced time.
About the Role
You will own the systems, processes and frameworks that drive performance across the company. You will lead company-wide OKR planning and review cycles, design scalable performance management processes, analyze organizational data, and ensure our culture and values are consistently reflected in how we hire, evaluate and develop people.
You will work closely with leadership across the business to improve execution, increase accountability and help teams perform at their highest level.
What You Will Be Doing
Own and continuously improve the company's performance management framework.
Lead company-wide OKR planning, tracking and quarterly review cycles.
Design and implement scalable people processes that improve organizational effectiveness.
Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements.
Build dashboards and reports that provide meaningful insights into organizational performance.
Define business requirements for HR systems, reporting tools and workflow automation.
Partner with leaders across the company to improve team performance and execution.
Develop frameworks for performance reviews, calibration, promotions and career development.
Drive initiatives that strengthen accountability, ownership and a high-performance culture.
Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations.
Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience.
Support strategic people initiatives and organizational projects as the company grows.
What You Will Need
Bachelor's degree or equivalent practical experience.
Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, Management Consulting or a related field.
Strong analytical skills with the ability to interpret data and translate insights into action.
Experience designing or improving performance management frameworks, OKRs or organizational processes.
Excellent problem-solving and structured thinking skills.
Ability to write clear business requirements and improve operational workflows.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication and stakeholder management skills.
Comfortable working in a fast-paced, high-growth environment with evolving priorities.
High ownership, attention to detail and a bias toward execution.
How We Work
The best products in the world are built by small, highly capable teams.
We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
Interview Process
If there appears to be a fit, we will schedule up to 3 interviews.
Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
We value speed, transparency and decisiveness throughout the process.
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.
Key team members
Zi Shen Hong
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