Job Description
Reporting to the Assistant Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
- Deliver linens, towels, amenities, and supplies promptly to guest rooms and housekeeping staff during the evening shift.
- Respond quickly to ALICE/radio requests and ensure all guest and team needs are fulfilled in a timely manner.
- Restock housekeeping closets and carts to support room attendants and house attendants.
- Collect soiled linen and trash from guest floors and transport to designated areas.
- Maintain service hallways, storage rooms, and closets in clean, organized condition.
- Assist with evening turndown or special guest requests when required.
- Perform sanitation of all guestroom glassware and china.
- Maintain the gym, gym lockers, and gym restrooms clean, sanitized, and organized.
- Report any maintenance issues, guest concerns, or safety hazards immediately to a supervisor.
- Uphold all hotel grooming, safety, and service standards.
Qualifications
- Previous Housekeeping experience an asset
- Excellent communication and organizational skills
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Key team members
Antoine Couve
Emmanuel de Feydeau
Raoul PICCIN
Julie White
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