Customer Service Representative Jr.

Job Description

• Enter and accurately process customer orders through the relevant systems.

• Provide timely updates and confirmation to customers regarding their orders.

• Coordinate with sales, supply chain, and back-office teams to resolve any issues.

• Monitor order status and manage pending orders effectively.

• Address and resolve customer complaints promptly and professionally.

Qualifications

• Bachelor’s degree in Business or a related field, or equivalent experience.

• Minimum of 1 year of customer service experience, preferably in a manufacturing environment.

• Proficiency in English and strong communication skills.

• Detail-oriented with excellent problem-solving abilities.

• Ability to work in a fast-paced environment and effectively prioritize tasks