General Manager - Digital Products & Platforms
Posted 10 days ago
Make a difference everyday
HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise.
When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs.
We've been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters.
It’s not just care. It’s HammondCare.
About The Role
At HammondCare, technology plays a critical role in improving quality of life for people with complex health and aged care needs. We're seeking an experienced and strategic technology leader to join our executive team as General Manager - Digital Products & Platforms.
This is a significant leadership role, reporting to the CIO, you will own HammondCare's digital platforms & products capability, leading the teams responsible for building, evolving, and optimising the platforms that underpin care delivery, workforce productivity, business operations, and future innovation.
You'll help shape a modern product and platform operating model, bringing together product management, engineering, agile delivery, platform operations, architecture alignment, vendor management, and value realisation into a single, high-performing capability.
This is an opportunity to lead digital transformation at scale while ensuring our core platforms remain reliable, secure, integrated, and ready to support emerging AI and automation opportunities.
This is a permanent role working at St Leonards with hybrid opportunities.
Responsibilities
Define and execute the strategy and roadmap for HammondCare's digital products, platforms, and enterprise systems, ensuring alignment to organisational priorities and future growth
Lead multiple agile squads across Salesforce, ERP, care systems, integration services, and digital experience platforms, creating a high-performing delivery culture focused on outcomes
Establish and evolve a modern product and platform operating model that aligns product management, engineering, delivery, support, and business teams around customer value
Drive engineering excellence through Agile, DevOps, automation, quality engineering, secure-by-design principles, and modern delivery practices
Lead product adoption, platform utilisation, and benefits realisation, ensuring technology investments deliver measurable business and operational outcomes
Partner with Data, AI & Analytics leaders to establish AI-ready platforms, ensuring the foundations for analytics, automation, and responsible AI adoption are in place
Lead strategic vendor, partner, and software supplier relationships, ensuring strong commercial outcomes, innovation, and value for money
About you
15+ years' experience leading enterprise technology products, platforms, digital services, or engineering organisations
Demonstrated success leading large multidisciplinary teams across product, platform, engineering, delivery, and operational functions
Experience establishing and scaling modern product and platform operating models
Strong experience across enterprise platforms such as CRM, ERP, digital workplace, and care or customer-facing systems
What we can offer you
We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free access to independent counselling support for employees and families
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities
Our Culture
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment for all.
If you're a strategic technology leader who can combine vision, execution, engineering excellence, and business value delivery, we'd love to hear from you.
To Apply
If you are ready to make a difference with HammondCare, Apply Now!
Pre- Employment Checks
All short-listed applicants for these positions will be asked to consent to a criminal record check and references.
At HammondCare, we’ve been caring for people for over 90 years. We're an independent Christian charity, providing expert aged care, home care, dementia care and palliative care for older people, all over Australia, regardless of their circumstances, beliefs, background or financial situation. Whether it's at home, in hospital or in one of our innovative small household residences, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare.
Key team members
Antoine C.
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