Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
The Medical Assistant (MA) will support and facilitate clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families.
Key Responsibilities:
Performs all aspects of direct patient care according to current Outpatient Clinic "Standards of Care." Documents interventions per policy and lists plan consistently
Obtains patient history and vital signs
Coordinates patient care information with other health care providers
Obtains and graphs patient's weight, height, arm span, and head circumference according to Outpatient Clinic "Growth Chart Graphing (Plotting)" competency checklist
Reviews new patient assessments according to Outpatient Clinic “Health History and New Patient Assessment”. Uses good clinical judgment to identify problems and interventions with patients/families and referral to RN as needed
Assists with monitoring supplies and equipment with PCA/cast tech. Maintains equipment and notifies supervisor/manager when new equipment needed. Assists in ordering cast supplies. Sets up and cleans cast room. Demonstrates skills necessary to assist with cast, splint, and dressing application, removal, and cleaning in multiple hospital settings
Prepares for clinic by chart review; organizes clinic flow, follow-up with appropriate paperwork, packs for outreaches. Staffs specific Outreach Clinic per policy
Required Qualifications:
High School Diploma / GED
Basic Life Support (BLS) within 90 days of hire
Preferred Qualifications:
Associate Degree
Medical Assistant Certification (CMA, RMA, CCMA, BLS)
1 year Pediatric/Ambulatory Care
EMR Systems
Shriners Children's is changing lives every day through innovative pediatric specialty care, world-class research and outstanding medical education. With locations in the United States, Canada and Mexico, we provide advanced care for children with orthopaedic conditions, burns, spinal cord injuries, and cleft lip and palate, regardless of a family's ability to pay. Shriners Hospitals for Children is a 501(c)(3) nonprofit organization and relies on the generosity of donors. All donations are tax deductible to the fullest extent permitted by law. If you know of a child Shriners Hospitals for Children might be able to help, please call our toll-free patient referral line: In the U.S.: 800.237.5055 In Canada: 800.361.7256
Key team members
Pat Edwards, M.A.
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