Department Assistant II, Revenue Cycle

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

Job Summary

The Department Assistant II, Revenue Cycle provides administrative and clerical support to the Revenue Cycle department, ensuring efficient operation and contributing to the financial health of Shriners Hospitals for Children. This role involves processing various financial documents, maintaining records, and assisting with patient billing and collections.

Key Responsibilities

•Maintains confidentiality of all patient information within the guidelines established by the department and hospital.
•Destroys all patient information according to departmental guidelines.
•Consistently removes confidential data from the computer screen and/or secures confidential data on desk(s).
•Escorts and directs patients/families to appropriate areas of the hospital.

•Ensures that all patients are registered timely, and according to the established guidelines adopted by the department and Medical Center.
•Exhibits a courteous/friendly disposition to families/patients at all times.
•Accurately verifies all demographic and insurance information on front end.
•Consistently obtains all proper consent forms.
•Assists in completing insurance verification and pre-registration queues when needed.
•Ensures that orders received are scheduled timely and according to the established guidelines adopted by the department and hospital. Requests will be handled via email and voicemails.

Required Qualifications

• High School Diploma/GED required

• Computer knowledge

Preferred Qualifications

• One year of scheduling/registration in a healthcare setting


The pay range for this position is $17.97 - $26.96. Compensation is determined based on years of relevant experience and departmental equity.