Inside Sales Representative/ Warehouse Associate

Job Description

As an Inside Sales Representative/ Warehouse Associate based in Kitchener, ON your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.
• Select orders for electrical parts and products, check for accuracy and pack for shipment.
• Process and prepare paperwork for shipping including bills of lading, shipping invoices and freight costs.
• Receive and verify the accuracy of incoming shipments; correctly enter incoming inventory into the AS400 computer system.
• Process returns following established procedures and re-enter into a computerized inventory system.
• Maintain warehouse stock levels.
• Participate in regular cycle counts and annual inventory.
• Maintain a clean and organized work environment.
• Adhere to established Health & Safety procedures and practices.
• Other duties as assigned.

Qualifications

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.
• Good to have Forklift license. 

Additional Information

The anticipated annual base salary range for this position is CAD 55000 – 66000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package. 

What We Offer: 
•    Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges. 
•    We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you. 
•    Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills. 
What Is Next? 
•    If this position aligns with your career goals, click "Apply" to submit your application. 
•    We thank all candidates for their interest; however, only those selected for interviews will be contacted. 
•    For additional career opportunities, please visit www.rexel.ca.