At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
We're looking for a Continuous Improvement Manager to lead high-impact improvement initiatives that drive business performance, operational excellence, and innovation across our organisation. In this highly visible role, you'll partner with senior leaders to solve complex business challenges, influence meaningful change, and help build a culture of continuous improvement that supports the ongoing growth of TJX Australia.
Key responsibilities include:
- Lead end-to-end Continuous Improvement initiatives that deliver measurable business outcomes.
- Coach stakeholders in structured problem-solving and continuous improvement methodologies, including A3 Thinking, Lean Six Sigma, and DMAIC.
- Facilitate process improvement workshops to identify root causes, optimise processes, and unlock efficiency opportunities.
- Use data and analytics to identify trends, generate insights, and develop practical business solutions.
- Track project benefits and ensure sustainable improvements are embedded within the business.
- Support automation, AI, and digital transformation initiatives that enhance operational performance.
- Build continuous improvement capability through coaching, mentoring, and knowledge sharing.
- Partner with business leaders to foster a culture of operational excellence and continuous improvement.
What you'll bring
- Proven experience leading Continuous Improvement, Operational Excellence, or Transformation projects
- Lean Six Sigma Black Belt certification preferred, or equivalent experience leading complex improvement programs.
- Strong project management, facilitation and stakeholder engagement skills
- Exceptional analytical, critical thinking and problem-solving capabilities
- Experience using data visualization and analytics tools such as Power BI, Tableau, Qlik Sense, or similar platforms
- Exposure to Agile ways of working and knowledge of Jira, RPA, AI, or process automation tools would be advantageous
- Excellent communication skills with the ability to simplify complex concepts and drive practical business outcomes.
Why TK Maxx?
- Work on high-impact projects that influence business performance
- Career development opportunities in a global organisation
- Collaborative, inclusive, and people-focused culture
If you're passionate about driving change, influencing outcomes, and creating sustainable business improvements, we'd love to hear from you!
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address:
Level 5 189 O'Riordan StreetLocation:
AUS Home Office Mascot NSWRemote Type:
Other open roles at Tjx(6)
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
Key team members
Lourdes Genao
Mark Dolat
Mike Adorno
Marc Boesch
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