Job Description:
ROLE PURPOSE/POSITION SUMMARY
Provides direction to the Production department’s operations in areas of safety, quality, performance, service and leadership. Responsible for customer relationships by providing superior customer service through: planning, cost, efficiency, loss controls and quality assurance.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
- Provide leadership and direction to the production team in areas such as safety, quality, productivity, planning, cost, efficiency, GMPs and customer service
- Manage the production scheduling process to meet the customer’s expectations, by optimizing the use of plant to drive operations
- Manage product run requirements to assure compliance to customer specifications while optimizing the plant resources
- Manage labor utilization to assure meeting or exceeding task expectations
- Manage product schedule timelines to assure meeting customer demand and scheduling resources to the daily priorities
- Report on production yield, material usage, and material loss data
- Create a positive working environment for all employees, which support continuous improvement, reinforce company philosophy and policies and treat every individual equally with respect
- Communicate company philosophy and policies to hourly and management personnel
- Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
- Develop the production team through effective use of Key Performance Indicators, training and production management tools
- Monitor plant performance and develop/implement action plans to understand and address areas of concern
- Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service
- This position has responsibility for Food Safety and Quality within their influence. The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems
- As a member of the management team, to recognize the SQF Practitioner as having the appropriate responsibility and authority to do his job
- Ensure that all department members are informed of their responsibility to report food safety problems to personnel with authority to initiate action
- Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel
QUALIFICATIONS/CAPABILITY PROFILE
Minimum Education
- High School diploma required
- Bachelor’s degree desired
Minimum Experience
- 5+ years’ experience in Operations/Production Management
- Food manufacturing experience strongly preferred
- Experience with customer interaction
- Experience leading and developing both salaried and hourly employees
Minimum Knowledge/ Skills/ Abilities
- Strong oral/written communication and people skills
- Strong leadership skills and delegation management
- Strong analytical and problem-solving skills
- Operating knowledge of manufacturing equipment and systems
- Metric Management
- LEAN/Six Sigma experience a plus
MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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MSI Express is a strategic, innovative contract manufacturing and packaging company. Our growing breadth of capabilities and trusted team of problem solvers is a perfect match for the challenges of today’s CPG world. With an engineer as a founding partner, our company has a leg up on creating innovative engineering solutions to package your products more timely & efficiently which impacts your brand's profitability. MSI Express is the fastest, most direct way to save time, save money, and protect your brand. • Comprehensive capabilities • A simplified supply chain • Agility and speed • Flexible, customized solutions • Responsiveness • Combined strengths from three top companies • Proven safety track record, customer confidence • Higher quality standards, a job done right the first time • Straight-forward answers and advice Bring us your most basic or complex initiative and we will deliver fast, cost-effective, labor-efficient manufacturing and packaging solutions. •We can get a short-term packaging solution for one product up and running quickly at a fair cost. •We’ll help you drive down unit cost by setting up a packaging line in your distribution center with your employees, run it efficiently for you, and save money. •We can help cut millions from the budget of your manufacturing operation by running it for you and increasing efficiency while reducing waste. •We can design, develop, and operate a dedicated plant. MSI Express is the kind of partner you’ll enjoying doing business with. We’re straight talkers and we take a personal interest in the success of your business. As your ally and advocate, we anticipate your needs and lead you to solutions you didn’t even know were out there. Your career will thrive at MSI Express. We empower our team members with more opportunities to grow professionally, become their best, and make a real impact in our business.
Key team members

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