Career Category
Sales & Marketing OperationsJob Description
Job purpose:
The purpose of this role is to perform local sales targeting and incentive calculation practices for the field force as well as contributing to the local and global projects to improve CRM operations and reporting in general. This role will be responsible for timely and efficient use of reporting system(s) to support management and sales teams and improve current local reporting practices in line with stakeholders’ needs. This position will report into the Sales Excellence Manager.
Responsibilities:
• Design & Update IMS sales reports and dashboards to track sales performance at national and territory level.
• Follow up field force CRM activity including CLM, develop reports to reflect CRM performance and share with the field force.
• Allocate quarterly FF sales targets according to the agreed target allocation model.
• Calculate quarterly field force incentives according to the agreed sales incentive scheme.
• Support FF restructuring analysis and territory alignment processes.
• Contribute to segmentation processes; coordinate segmentation surveys, conduct post-survey analysis and calculations.
• Act as a business partner to business units, provide support in sales operations related issues as necessary.
• Design, Coordinate and Implement marketing and sales effectiveness projects that aim to improve business productivity.
• Design standardized SFE systems, tools, analytics, performance dashboards and quantitative and qualitative critical metrics for Field Force teams.
• Ensure the rollout of Digital Tool implementation in country and oversee implemented tools for proper follow-up KPI sets through Dashboards or ad-hoc reporting.
Qualifications:
Minimum Requirements
• Bachelor’s degree or equivalent in Business Administration, Economics or a related field of study.
• Minimum of 3 years professional work experience in sales and commercial support, business analysis experience in pharmaceutical industry.
• The ability to understand and communicate the linkages between the different topics within Sales Force Effectiveness.
• Proficiency in MS Office Programs.
• Salesforce.com knowledge.
• IQVIA database knowledge.
• Self-starter with high work ethics.
• Strong collaboration and communication skills.
• Demonstrates a high level of analytical skills and capability to solve complex, cross-functional problems.
• Solid English language skills.
Preferred Requirements:
• BI tools experience.
• SME or Pharmaceutical/biotech industry background.
Other open roles at Amgen(6)
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases. Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes. For more information, visit Amgen.com and follow us on X, LinkedIn, Instagram, TikTok, YouTube and Threads. 🔗 Community Guidelines: https://wwwext.amgen.com/community-guidelines 🔗Global Privacy Statement Directory: www.amgen.com/dp Special Advisory: Please be cautious of scam recruitment offers claiming to be from Amgen. Such scams may come from various sources, including fake websites and/or unsolicited emails and seek to obtain personal data or payment from victims by offering jobs that do not exist. Please be advised that Amgen would never ask for payment to progress a job application. When in doubt, please check to see if the position in question is posted on this website before applying. Additionally, please report any suspicious recruiting activity to https://complaint.ic3.gov/ and thank you for your assistance.
Key team members
Shaari Ginsburg-Laver
Betty Chang (CDP)®
Pete Shaffer
Justin Claeys
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