MSP Programme Specialist - 12-month FTC

Job Description

Please note that this is a 12-month contract with the possibility of extension.

The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.

Responsibilities

• Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
• Record and maintains information regarding recruitment agency performance and hiring manager requirements
• Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
• Manage local relations with client and agencies
• Check, upload and track invoices and approvals for payment
• Assure customer satisfaction and resolves all local issues with customer and agencies
• Monitor successful achievement of local service level agreements
• Provide statistical analysis support and other duties as client’s needs dictate
• Provide periodic programme status reports to the Programme Manager as required

Qualifications

• Vendor Management Service/Managed Service provider experience desirable
• Staffing industry experience desired but not required
• Human Resources experience desired but not required
• Ability to work with confidential issues
• Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
• Able to interact and communicate with all levels of management and staff
• Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
• Detail oriented, critical thinker, problem solver
• Good understanding of Financial data and invoicing
• Strong communication and customer service skills with ability to lead colleagues and the client
• The ideal candidate will be proven in programme expansion / cross selling within clients

Additional Information

At AGS we operate a hybrid working policy – we recognise individuals want the flexibility of working from home but with the option to be in an office when needed. Our UK AGS office locations are Bracknell, London and Birmingham with client site locations across the UK. If you’re lucky enough to be within a commutable distance of one of our AGS collaborative offices, this will be your allocated work home but you’ll still have the piece of mind to flex your working week accordingly. On occasion some of our job adverts will state an in-office/on-site need but rest assured you’ll be with a wonderful team to work, develop and grow.

We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long‑term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing [email protected] and we will do our best to make suitable arrangements.