Associate Staff Engineer, ERP-Dynamics-Functional (Finance Modules)

Job Description

REQUIREMENTS:

• Total experience 4+ years
• Strong experience in implementing and supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O) or Dynamics AX 2012.
• Strong functional expertise in Accounts Receivable (AR) and General Ledger (GL) modules.
• Experience with one or more additional Finance modules, including Asset Leasing, Accounts Payable, Fixed Assets, Budgeting, Cost Accounting, Asset Management, or Project Accounting.
• Proven experience delivering full lifecycle ERP implementation projects and Application Management Services (AMS).
• Strong understanding of finance business processes, including Record-to-Report (R2R), Order-to-Cash (O2C), and Procure-to-Pay (P2P).
• Experience conducting business workshops, fit-gap analysis, solution design, and functional testing.
• Ability to create Functional Design Documents (FDDs), business process documentation, and solution specifications.
• Experience managing production support, incident resolution, change requests, and release management activities.
• Familiarity with ITIL processes and SLA-driven support environments.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Microsoft Dynamics 365 Finance Functional Consultant (MB-310) certification is preferred.
• Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) is an added advantage..

RESPONSIBILITIES:

• Lead end-to-end Microsoft Dynamics 365 Finance implementation projects, including discovery, solution design, configuration, testing, deployment, and post-go-live support.
• Conduct business requirement gathering, fit-gap analysis, and solution workshops with business stakeholders.
• Configure and support Dynamics 365 Finance modules, with primary expertise in Accounts Receivable (AR) and General Ledger (GL).
• Support additional Finance modules, including Accounts Payable, Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting.
• Prepare Functional Design Documents (FDDs), business process flows, solution documentation, test scripts, and user training materials.
• Collaborate with technical consultants and developers to translate business requirements into scalable technical solutions.
• Execute User Acceptance Testing (UAT), support production deployments, and provide post-implementation hypercare.
• Provide Level 2/Level 3 functional support, troubleshoot production issues, and ensure timely resolution within SLA commitments.
• Perform Root Cause Analysis (RCA) for recurring issues and recommend long-term process or configuration improvements.
• Evaluate Microsoft Dynamics 365 release updates, service updates, and hotfixes, ensuring minimal business impact.
• Manage support activities using tools such as Azure DevOps, Jira, or ServiceNow.
• Maintain functional documentation, knowledge articles, and support runbooks.
• Mentor junior consultants and contribute to project governance, quality assurance, and continuous improvement initiatives.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.