Service Intern

Location: Johor Bahru, Malaysia

Months: Aug- Nov 2026

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

About the Role:

As a Service Intern, you will support KONE’s Service team in ensuring smooth daily operations for elevator and escalator services.
You will gain hands-on exposure to service coordination and operational support, working closely with technicians, supervisors, and the service office team.

This role is ideal for students who want real business exposure in engineering, operations, or technical services.

Key Responsibilities

Support daily service operations and administrative tasks
Assist the team in tracking service jobs, maintenance schedules, and reports
Help prepare simple reports, data updates, and documentation
Coordinate with the service team on job status, follow-ups, and updates
Support basic customer and internal queries related to service operations
Participate in continuous improvement activities as assigned by the team
Learn KONE’s service processes, safety practices, and quality standards

Requirements

Currently pursuing a Diploma in Engineering (Mechanical / Electrical/ Facility Management (open to related fields)
Able to commit to full-time internship (minimum 5–6 months, subject to school requirement)
Must have a motorbike and a valid license
Good communication skills and willingness to learn
Detail-oriented and able to follow instructions
Must be based in or able to commute to Johor Bahru

What You Will Gain

Hands-on experience in Service Operations within a multinational company
Exposure to elevator & escalator service lifecycle
Opportunity to work with experienced service professionals
A structured internship with real responsibilities, not just shadowing
Strong foundation for a future career in engineering or operations
At KONE, safety comes first. You will be trained on KONE’s safety standards and expected to follow all safety guidelines during your internship.

#LI-RJ1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/