Employee Experience & Workplace Manager

Job Description

As the Employee Experience & Workplace Manager at HelloFresh, you will be the strategic driver of employee engagement, company culture, and workplace operations across Australia and New Zealand. This role is based in Chippendale, Sydney, and reports directly to the Director of People & Culture. In this role, you will lead and mentor a distributed team of Workplace Operations Coordinators across Sydney, Brisbane, and NZ to optimise hybrid office layouts. You will act as a key change agent and storyteller with data, partnering closely with business leaders to drive cultural shifts, design strategic action plans, and oversee our vibrant, safe, and high-performing hybrid work environments in Sydney, Brisbane, and New Zealand.

You will…

• Drive Engagement & Data Storytelling: Interpret raw metrics from Peakon lifecycle surveys to build compelling executive decks and partner with HRBPs to execute data-driven regional engagement strategies.
• Lead Cultural Execution: Own the end-to-end planning of our annual calendar of cultural and learning events, from large-scale parties to local initiatives, acting as a strategic advisor to local leadership teams.
• Deliver L&D & Capability Roadmaps: Partner with the global team and our local HRBPs to deliver high-impact Learning & Development initiatives, organising a quarterly roadmap aligned with regional needs and tracking impact metrics
• Shape the Employee Journey: Partner with Talent Acquisition and HR Ops to ensure an inspiring, warm, and consistent employee experience throughout the employee lifecycle.
• Lead Strategic Workplace & Hybrid Strategy: Lead, mentor, and develop a distributed team of Workplace Operations Coordinators across Sydney, Brisbane, and NZ to optimise hybrid office layouts and day-to-day experience in our office’s
• Manage Service & Compliance: Oversee the Jira Service Desk to implement and monitor SLAs, and work with WHS to ensure compliance of WHS measures, ), emergency protocols, and first aid compliance.
• Champion Financial & Vendor Stewardship: Manage the regional engagement budget with high accuracy, tracking expenditures and maintaining high-value relationships with key event, catering, and office vendors.

You have…

• At least 2 years of experience in Employee Experience, Culture or Workplace, as well as Learning & Development.
• Advanced skills setting up service reporting automation and interpreting raw data (Peakon, Jira, surveys) into actionable insights and executive presentation decks.
• Proven experience in designing, coordinating, and delivering high-impact Learning & Development initiatives with the confidence to facilitate sessions.
• Experience leading, mentoring, and developing a distributed operational team across multiple locations.

You are…

• A highly consultative relationship builder who can act as a trusted advisor to local leadership and partner effectively with global COE teams, HRBPs, TA, and HR Ops.
• Customer-centric with a strong focus on applying a service lens to internal employee journeys and physical office environments.
• Proficient in AI tools and proactive in driving continuous process improvements and automation.
• A strong data storyteller capable of translating raw metrics into actionable culture and workplace strategies.

What you’ll get in return…

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia

Location: Chippendale Head Office - hybrid working environment

Salary: Competitive salary & employee benefits

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