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German Speaking Fraud Investigator - Work In Sofia, Bulgaria

Posted 1 day ago

RemoteSwitzerland

German Speaking Fraud Investigator

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional talent with world-class organisations across a wide range of industries, including banking, finance, technology, and customer services. With a proven track record of placing multilingual professionals in rewarding careers throughout Europe, we pride ourselves on delivering a seamless, candidate-first recruitment experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career you are truly proud of.

Job Overview

We are currently seeking a highly motivated and detail-oriented German Speaking Fraud Investigator to join a prestigious banking institution based on-site in Sofia, Bulgaria. This is a fantastic opportunity for a German-speaking professional to apply their analytical expertise within a dynamic and fast-paced banking environment, playing a vital role in protecting customers and the integrity of the financial system. If you are looking for German-speaking jobs that combine intellectual challenge, career development, and the excitement of an international relocation, this German Speaking Fraud Investigator position in Bulgaria is an outstanding choice.

Key Responsibilities

  • Investigate suspected fraudulent transactions, accounts, and activities within the banking portfolio, ensuring thorough documentation and timely resolution
  • Analyse financial data, transaction records, and customer account behaviour to identify irregular patterns and potential fraud indicators
  • Communicate directly with German-speaking customers, banking partners, and internal stakeholders to gather evidence and provide updates on case progress
  • Collaborate closely with the bank's compliance, risk, and anti-money laundering (AML) teams to ensure all investigations align with regulatory requirements and internal policies
  • Prepare detailed investigation reports and present findings to senior banking management and relevant authorities when required
  • Monitor fraud trends and emerging typologies within the European banking landscape, contributing to the continuous improvement of fraud detection processes
  • Escalate complex or high-risk cases through the appropriate internal channels in accordance with banking compliance procedures
  • Maintain strict confidentiality and adhere to GDPR and financial data protection regulations throughout all investigative activities

Requirements

  • Native or fluent German language skills (spoken and written) are essential for this role — all client-facing communication and case documentation will be conducted in German
  • Valid EU passport (mandatory)
  • Previous experience in fraud investigation, financial crime, risk management, or a related banking or financial services role is highly desirable
  • Strong analytical and critical thinking skills, with the ability to assess complex financial information and draw evidence-based conclusions
  • Solid understanding of banking operations, payment systems, and compliance frameworks including AML and KYC principles
  • Excellent written and verbal communication skills, with the ability to produce clear, professional investigation reports in both German and English
  • Proficiency in Microsoft Office applications and familiarity with fraud detection or case management software is an advantage
  • High level of integrity, discretion, and commitment to ethical conduct in accordance with banking industry standards

Benefits

What We Offer

  • Competitive Monthly Salary commensurate with experience and the banking industry standard
  • Fully Paid Training to ensure you are thoroughly prepared for your role from day one
  • Comprehensive Health Insurance package
  • Fully Paid Relocation Package, including return flight, airport transfer, and hotel accommodation upon arrival in Sofia
  • Monthly Performance Bonus rewarding your dedication and results
  • €1,500 Signing Bonus (one-time payment for all new hires)
  • A supportive, multicultural working environment within a leading international banking operation
  • Clear career progression pathways within the fraud, compliance, and financial crime sectors
  • And Much More...

Life in Bulgaria

Relocating to Bulgaria is a decision that thousands of international professionals are making each year — and it is easy to understand why. Bulgaria is a country of remarkable beauty and cultural richness, offering a lifestyle that seamlessly blends old-world European charm with a thriving modern economy. Sofia, the capital city and home to this German Speaking Fraud Investigator position, is a vibrant, cosmopolitan hub filled with stunning architecture, world-class restaurants, art galleries, and a buzzing nightlife scene. Bulgaria enjoys a continental climate with warm, sunny summers and crisp winters, making it an ideal destination for outdoor enthusiasts and urban explorers alike. With the Vitosha Mountain rising dramatically just outside the city, skiing, hiking, and nature retreats are all within easy reach.

Beyond its natural and cultural attractions, Bulgaria offers one of the most affordable costs of living in the European Union, allowing you to enjoy an excellent quality of life without stretching your budget. The country's cuisine is hearty, flavourful, and deeply rooted in tradition, with an abundance of fresh produce, local wines, and iconic dishes to discover. Bulgaria's well-developed infrastructure and growing international community make it straightforward for expats to settle in and feel at home quickly. Whether you are drawn by the promise of new career opportunities through jobs in Bulgaria, the appeal of the banking sector, or simply the adventure of a fresh start in a new European destination, Bulgaria truly has something to offer everyone. Choosing a German-speaking job in Bulgaria with Mercier Consultancy Group is not just a career move — it is the beginning of an exciting new chapter in your life.

How to Apply

Are you ready to take the next step in your career as a German Speaking Fraud Investigator and explore one of the most rewarding jobs in Bulgaria's banking sector? We would love to hear from you. Simply click the Apply Now button below to submit your application, and a dedicated member of the Mercier Consultancy Group recruitment team will be in touch to guide you through the next steps. We welcome applications from qualified German-speaking candidates across Europe who are ready to embrace this exceptional opportunity. Mercier Consultancy Group looks forward to supporting your journey to a successful and fulfilling career in Sofia, Bulgaria.

Job details
Workplace
Remote
Location
Switzerland
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Mercier Consultancy Group
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Leading multilingual recruitment agency and BPO outsourcing firm across Europe, specialising in 30+ language hiring across 15+ countries.

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