Business Operations Specialist – People Operations

Job Description

As the newest member of our team, you'll play an integral role in supporting the people, processes, and operational activities that keep our business running smoothly as we grow. People operations provides your foundation, but you'll also coordinate special projects - from corporate governance to compliance initiatives, and contribute across the business as new priorities emerge. With 5+ years of experience in people operations, business operations, or HR in a fast-paced, technology-driven environment, you're ready to make an immediate impact. If you enjoy variety, finding better ways to work, and being part of a small, collaborative team, let's talk! 

Your Values: Curiosity, Emotional Intelligence, Efficiency  

Here’s some of what needs to be done: 

• Maintaining HR records, SharePoint content, business documentation, and repeatable operational processes 
• Overseeing the Box virtual data room for corporate governance documents and investment materials 
• Coordinating vendor and customer contract management workflows with outside counsel, including NDA administration 
• Contributing to C Corp conversion, SOC 2 compliance activities, and other company-level projects as they arise 
• Managing vendor relationships, subscriptions, office operations, and day-to-day administrative activities 
• Identifying opportunities to improve efficiency by using AI, automation, and better business processes 
• Managing recruiting, onboarding, employee communications, and people operations activities for a small, collaborative team 
• Jumping in wherever needed to help the business move forward 

Qualifications

And what it’ll take to get it done: 

• Bachelor's degree or equivalent professional experience 
• 5+ years in business or people operations, HR, or office administration in a technology-driven, corporate, or professional services environment 
• Exposure to legal operations, contract management, or data room administration — you don't need to be a paralegal, but you shouldn't be starting from zero 
• Advanced Microsoft 365 skills with the ability to leverage Excel, SharePoint, Teams, and other productivity tools to improve how work gets done 
• Hands-on experience using AI and automation to streamline workflows and improve business processes 
• Strong organizational and project coordination skills with the ability to manage multiple priorities and keep initiatives moving 
• Analytical mindset with excellent attention to detail and a natural curiosity for solving problems 
• Professional communicator who works effectively with employees, vendors, and external partners 
• Resourceful, self-directed professional who takes ownership, asks thoughtful questions, and adapts as priorities evolve 

Additional Information

Our team enjoys: 

• Salary $80,000–$90,000 and a strong benefits package 
• A dog-friendly office where you can enjoy a focused work environment 
• Working at the edge of what's possible in AI 

Goldstone Partners is helping Phase Change Software find a Business Operations Specialist who brings people operations expertise and the range to work across the business. Applications are welcome from U.S. Citizens and Green Card holders. Principals only, please.