Receptionist & Administrator

Job Description

An exciting opportunity has arisen for a highly organised and customer-focused Receptionist & Building Team Administrator to join our team based at a prestigious office and residential development in the heart of Mayfair.

This dual-role position combines front-of-house excellence with administrative support, ensuring a seamless experience for occupiers, visitors, residents, and clients while supporting the wider building management team.

Key Responsibilities

• Deliver a professional and welcoming front-of-house experience for all visitors and occupiers.
• Manage reception enquiries, telephones, visitor management systems, and the reception inbox.
• Coordinate meeting room bookings and ensure spaces are prepared and presentation-ready.
• Act as a lobby host during busy periods and support building events.
• Maintain excellent knowledge of the building, local area, and occupier activities.
• Support the Building Management and Lifestyle teams with administrative tasks, document management, and communications.
• Assist with scheduling meetings, tours, appointments, and team events.
• Support invoice processing, expense tracking, sustainability initiatives, and occupier communications.
• Build positive relationships with occupiers, retailers, and service partners.
• Ensure compliance with Health & Safety procedures and maintain security awareness.

Hours: 40 hours per week, shifts between 7am and 5pm, Mon-Fri
Salary: £36,954 per annum

Qualifications

• Previous experience in a Receptionist, Front of House, Administration, or Customer Service role.
• Excellent communication, organisational, and multitasking skills.
• Professional presentation and a strong attention to detail.
• Proactive, adaptable, and able to work effectively in a fast-paced environment.
• Confident using Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience within property, facilities management, or corporate environments is desirable.
• Knowledge of visitor management systems and Health & Safety processes is advantageous.

If you're passionate about delivering exceptional service and enjoy a varied role that combines customer interaction with administration, we'd love to hear from you.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.