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Back Office Document Verification (English & French)

Posted about 5 hours ago

RemoteTirana, , Albania

Job Description

Main Duties:

  • Checking customer documents for all orders Verified :
  • Checking that ID, driving license and proof of address uploaded by customer are approved documents according to our guidelines
  • Checking that ID, driving license and proof of address are consistent with order details
  • In case documents are not OK, filling a Gform to request the FR team to take over and contact the customer
  • Use a local web app to automatically generate administrative documents from a Google Sheets
  • Send email template to FR customers with the administrative documents for them to check
  • After an additional training - checking multiple data points to control the administrative conformity of trade-ins

Qualifications

Skills and Qualifications:

  • Ability to communicate in English, French is a plus;
  • At least some experience in a back office/data entry/quality job;
  • Professionalism, precision, reliability and high attention to detail;
  • Basic PC skills, G-Mail and Google sheets is a benefit
  • Quality focused mentality

What we offer:

  • Direct employment with Albanian contract;
  • Very competitive Fix remuneration;
  • The chance to become a part of the digital revolution in the automotive sector;
  • Concrete opportunities for professional growth in a highly merit-based context.

Additional Information

The place of work will be at the headquarters of AUTO1 Albania, Tirana and the shifts provide a total of 40 hours per week.
If you think you are the right candidate you can send your CV in English

Contact 
+355675039121

Email: [email protected]

Job details
Workplace
Remote
Location
Tirana, , Albania

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Employees
13
Industry
Retail
Headquarters
Berlin

Key team members

Melanie Jokic

Melanie Jokic

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