Communication Specialist (Industry Engagement)

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

We move things faster, cheaper, and better and we apply that same mindset to how we tell our story. 

As the Communications Specialist, focused on Industry Engagement, you are the architect behind Teleport’s voice among industry and market peers. This is a behind-the-scenes, strategic enablement role. Your focus is brand awareness, strategic positioning and reputation management within the ecosystem(s) that Teleport operates and its influence on industry-relevant agenda. 

This role is ideal for someone who's hands-on, fast-moving, and comfortable wearing multiple hats end-to-end: You will strategise, plan, manage, coach, and equip Teleport’s executives and spokespersons to effectively represent the company, working closely with the marketers of each business segment within Teleport. 

You'll be based at our Plaza Zurich office and report directly to the Head of Communications.

A DAY IN A LIFE

At Teleport, we're building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Most of your time will focus on delivering and owning your scope end-to-end, making fast, informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Spokesperson Management & Thought Leadership Strategy

• Executive Enablement: Design and own the comprehensive strategy to elevate Teleport’s leaders as industry thought leaders.
• Speaker Preparation and Direction: Brainstorm, brief, and prep internal spokespersons for industry panels, keynotes, and media appearances, ensuring they are fully aligned with corporate messaging and narrative.
• Platform Curation: Strategically identify and secure high-impact industry and trade platforms suitable for our spokespersons to occupy, in alignment with the company's business objectives.

Narrative, messaging, storytelling

• Core Architecture: Develop, maintain, and update the foundational industry messaging frameworks for Teleport, anchoring against the master narrative of the company. 
• Content development: Craft and manage quality of compelling keynote presentations, talking points, speech outlines, briefing documents, and opinion pieces for your portfolio of spokespersons, working closely with the relevant marketers for segment-specific content. You understand the difference between a lead generation presentation storyline and a keynote presentation storyline

Thought leadership strategic oversight 

• Cross-Functional Alignment: Partner with Product Marketers to map out the industry presence and awareness campaigns needed to support Teleport's overall market standing.
• Collaborate and support cross-functionally within the marketing team; with the commercial, operations, finance and CEO Office in Teleport; as well as other Lines of Businesses under Capital A Berhad, where needed
• Pure Awareness Focus: Strategise industry presence, owning 360 campaign planning purely from a positioning and brand-equity perspective, not directly linked to commercial acquisition funnels. 

Crisis Communication Infrastructure

• Policy & Playbook Ownership: Lead the design, implementation, and maintenance of Teleport’s crisis communication policy and processes.
• Pulse on the market: You have a strong curiosity in market movements and a sharp eye in identifying issues and/or crisis brewing in the market and how that affects Teleport. You will take the lead in monitoring and managing holding and/or reactive positions in an issue and/or crisis-related scenarios.

Requirements

Requirements

These are minimum-requirement skills and a ‘must-have’ for the role:

• Minimum 5 - 7 years of experience in Corporate Communications, Executive Profiles Management, Public Relations, or Strategic Messaging. Experience in the context of logistics, aviation, or tech is a plus.
• Spokesperson Coaching: Proven track record of managing and advising C-suite executives or senior leaders on presence, tone, and messaging.
• Strategic content development: Exceptional written and presentation communication skills with the ability to adopt different executive voices for speeches, talking points, presentation materials and industry commentaries.
• Crisis Resilience: Highly organised and calm under pressure, with experience building or executing issues and crisis communication playbooks.
• Able to travel for work 
• Proficient in English, Malay and Mandarin (bonus)

These are skills that are ‘nice-to-have; and will make you stand out in the job application:

• Knowledge and experience in cargo, e-commerce delivery business and technology
• Background in a corporate strategy team or management consulting with the ability to connect that with marketing and strategic communications application.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Benefits

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!