Lead Delivery Solution Manager with german (m,f,d)

Job Description

Purpose

Develop, design and review infrastructure solutions and assess new technologies for investment. Articulate the transition from current to future architectural state in consideration of the future needs of the business, security policies and requirements, and striking an optimal balance between standardization, customization, innovation, costs and risk management. Communication, negotiation and influencing skills at different levels, particularly with DSM Experts, Bid Managers, Sales Consultants, Enterprise Architects and Production, locally and internationally within DTAG, customers and suppliers.

WHAT WILL YOU DO?

• Lead Delivery Solution Manager owns the architectural design through the initial phases of the design (request, concept and high level), and hands over the design after customer order for detailed phases of the design to delivery management
• This role is ideal for someone who enjoys complex solution work, can connect technical and commercial topics, communicates clearly with different stakeholders and is confident in challenging unclear assumptions or missing ownership.
• Creates a solution(s), architectural design, costing calculations and acquire necessary approvals in cooperation with the Deal Team based on customer requirements defined in RFP
• This senior role requires communication, negotiation and influencing skills at differing levels particularly with DSM Experts, Bid Managers, Sales Consultants, Enterprise Architects and Production locally and internationally within T-Systems, customers and suppliers.
• LDSM identifies opportunities for adding business value via reduction of operational costs and improvement of service levels.
• Creates and regularly reviews the contract draft and documentation.
• Handles discussions and collaboration with 3rd party partners in regards to the deal, back to back agreements and integration into the Deal team.
• LDSM presents the Solutions and Solutioning approach, up to board-level audiences (internal and external) and handles the stipulations and takeaways.

Main responsibilities:

• Lead the overall solution design for complex and high-risk factor customer deals.
• Translate customer requirements into feasible technical solution concepts.
• Structure solution streams and coordinate inputs from expert teams.
• Review RfPs, service descriptions and contract-related solution content.
• Align architecture, costing, pricing assumptions, ITSM, security and delivery feasibility.
• Identify risks, dependencies, open points and required decisions.
• Support customer presentations, offer preparation and technical negotiations.
• Ensure clear documentation and structured handover to delivery.

Qualifications

YOU WILL SUCCEED IF YOU:

• Hold a degree in Information Technologies or a related field
• Have professional experience in ICT Analysis, Architecture & Design
• Demonstrate expert-level knowledge of Solution Design within your designated platform
• Speak German at an advanced level (C1)
• Speak English at an upper-intermediate level (B2)
• Have proven experience in Solution Architecture, Presales, Delivery Solution Management, or Complex Technical Consulting
• Demonstrate broad knowledge of enterprise ICT technologies, with deep expertise in one or more specialist enterprise technology areas
• Possess in-depth knowledge of the T-Systems portfolio and experience with portfolio development
• Demonstrate strong commercial awareness, including managing costs on projects and across large-scale initiatives
• Have the ability to plan and coordinate work activities over the medium and long term in support of strategic objectives and initiatives
• Be capable of presenting complex ideas, concepts, and technical solutions to senior non-technical stakeholders
• Demonstrate a strong understanding of end-to-end ICT solutions and customer requirements
• Have experience with RfP reviews, offer preparation, costing activities, or delivery handovers
• Be able to coordinate multiple stakeholders across technical, commercial, and delivery functions
• Possess strong analytical, communication, and documentation skills
• Be able to identify risks and dependencies proactively and escalate them when required
• Demonstrate a customer-oriented mindset and confidence in presenting solutions effectively
• Have advanced knowledge of ITSM principles, ServiceNow, SLA/KPI management, IT security, service delivery, and service management processes
• Have experience working with costing tools, master lists, review matrices, OneNote, SharePoint, and AI-supported documentation solutions
• Be familiar with governance frameworks, RACI models, approval processes, and partner management practices
• Thrive in a collaborative team environment and demonstrate strong stakeholder management skills
• Demonstrate leadership capabilities and the ability to influence cross-functional teams and initiatives

Additional Information

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2300 €/ brutto. 

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.