Senior Account Manager - Healthcare

Job Description

About the role

As a Senior Account Manager at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights.

This role requires you to manage a well-established portfolio, ensuring relationships, revenue retention and product growth remain strong with our clients. Equally important in this role is your ability to develop new relationships, lift revenue and drive product adoption in clients that have a “transactional” relationship with SEEK.

Key Responsibilities

• Drive Strategic Growth: Manage key healthcare accounts by delivering tailored portfolio and relationship plans that align with SEEK’s strategic goals.
• Industry Expertise: Develop deep insights into the healthcare sector’s recruitment challenges and share market intelligence to shape SEEK’s offerings.
• Client Engagement: Strengthen relationships with senior stakeholders across NSW's public, private, aged care, and disability sectors.
• Sales & Revenue Leadership: Lead contract negotiations and drive revenue growth by positioning SEEK as a trusted strategic partner.
• Product Adoption & Performance: Champion SEEK’s product suite, ensuring effective implementation and performance across client portfolios.
• Collaborative Innovation: Partner with internal teams to deliver training, thought leadership events, and proactive client engagement initiatives.

The Team

The Healthcare Team managers SEEK’s National Health & Social Care clients within the Public Health, Private Health, Aged Care and Disability Care segments of the broader Healthcare Employment Marketplace. The Healthcare team works collaboratively with Government, Corporate, CSM, CS, Marketing & GTM Teams.

Qualifications

It is essential that you have an understanding of SEEK’s product suite, have a detailed understanding of the recruitment function and have a proactive mindset that will allow you to pick up this portfolio quickly.

About You

• Proven track record of success in new business acquisition in a competitive environment, using a solution-based sales methodology.
• Exceptional account management skills, with demonstrated success in growing revenue across an existing portfolio of customers.
• Detailed understanding of online recruitment landscape in Australia and international markets – including Competitors and Recruitment Management Systems
• Solid understanding of the talent acquisition process in Australia 
• Ability to deal with complexity and ambiguity and demonstrate resilience and perseverance.
• Ability to develop and maintain deep and meaningful stakeholder relationships, at both junior and senior levels.
• Strong negotiation and influencing skills.
• Exceptional customer service, analytic and problem-solving skills.
• Comfortable with sourcing and interpreting complex data and using it to shape recommendations.

Additional Information

Permanent Perks

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Annual Performance Bonus Plan
• Paid and unpaid leave benefits including Personal Flexi Days as well as the opportunity to purchase additional leave
• The opportunity to work from anywhere for up to 4 weeks per financial year
• SEEKer Support, a confidential service that offers employees access to free quality counselling sessions with a mental health professional of choice
• Frequent events including sports days, year-end party, hackathon, and trivia
• Casual dress every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.