Event Manager (Experiences)

Job Description

We are looking for an experienced and driven Events Manager to lead the delivery of premium guest programmes and events across our away-from-track and HQ event portfolio. You will own the full event lifecycle, from concept through to on-site execution, working closely with Partners, internal stakeholders, and suppliers to bring world-class experiences to life. 

Event Design & Delivery

• Collaborate with the wider team to develop & deliver new event concepts, identifying exciting and distinctive offerings that help Williams stand apart from the competition.
• Partner with internal stakeholders to define clear objectives for each event, applying creative thinking to deliver experiences that align with brand identity and Partner goals.
• Support the Senior Experiences Manager in building a robust portfolio of proven event formats that can be delivered seamlessly, while continuing to identify unique, personalised add-ons that elevate the guest experience.
• Act as the main point of contact for stakeholders and external parties as required by each event, building strong working relationships with Partners, agencies, and suppliers.
• Direct and coordinate internal colleagues supporting event delivery, ensuring clear roles and accountabilities through planning and on-site phases.
• Manage guest communications, itineraries, and real-time updates throughout each programme, ensuring guests are well informed and supported at every stage.
• Attend allocated events to manage on-site delivery, host guests, and resolve issues calmly in a fast-paced environment.
• Conduct structured post-event reviews, tracking guest and stakeholder feedback against agreed OKRs to evaluate event success and inform planning for future programmes.

Travel, Logistics & Supplier Management

• Source and manage accommodation, transport, transfers, and on-site logistics for each programme, delivered across a global event calendar.
• Build and maintain a robust pool of suppliers, negotiating contracts and holding them to agreed service standards
• Lead supplier teams through on-site delivery, ensuring performance aligns with agreed event requirements.
• Procure bespoke dining experiences, event venues, and custom gifting in line with Partner briefs.

Budget & Administration

• Own programme budgets end-to-end, ensuring accurate tracking, financial efficiency, and compliance with Williams processes.
• Maintain clear event documentation, including timelines, operational plans, contracts, and evaluation summaries.
• Oversee event promotion, invitation management, and the events booking platform.

Team Leadership & Collaboration

• Line manage a direct report, supporting their development through clear objective-setting, regular feedback, and ongoing learning and growth opportunities.
• Collaborate with the wider Hospitality & Events team to drive creative thinking across the department, contributing ideas that enhance the guest experience across all programmes.
• Work with colleagues to streamline and unify processes and systems across the department, identifying opportunities for greater efficiency and consistency.

Other Requirements

• Provide ad hoc support to the Concierge team as required, including venue sourcing, travel and logistics coordination, and on-site support for guest programmes at F1 races and race weekends.

Qualifications

• 5+ years' experience in events and hospitality roles.
• Proven experience in hospitality, events, guest management, or travel and logistics management.
• Experience delivering complex, high-touch guest programmes within high-end hospitality or luxury environments.
• Experience managing budgets and working within defined processes.
• Health & Safety qualification (e.g., IOSH or equivalent) beneficial but not essential.
• Second language advantageous but not essential.

Additional Information

Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.