Retail Network Supervisor

Job Description

•    Contributes to establishing IKEA as the preferred choice for home furnishings by developing sales channels and achieving sustainable business results.

•   Responsible for meeting sales, profitability, and key business performance targets within their area of responsibility.

•   Analyzes business results, identifies opportunities for improvement, and takes action to increase sales and profit.

•    Manages operations and controls costs within their area of responsibility, ensuring the effective use of resources and the achievement of financial goals (P&L).

•    Plans, coordinates, and monitors the implementation of the sales calendar and agreed initiatives for the locations under their responsibility.

•    Ensures that the locations within their area of responsibility are prepared to serve customers during all business hours, ensuring compliance with standards for cleanliness, pricing communication, proper installation, and the overall customer experience.

•    Ensures compliance with internal policies, legal requirements, and standards for healthy and safe working conditions.

•    Leads, motivates, and develops their team, taking responsibility for the recruitment, onboarding, training, performance evaluation, and professional development of employees.

•    Identifies training needs and, in partnership with the Human Resources department, organizes and implements initiatives to develop the team’s competencies, including training related to the product line.

•    Creates a motivating work environment and fosters team engagement, collaboration, and high performance.

•    Visits the stores under his/her supervision at least once a month, depending on his/her workload and commitment to the current projects in which he/she is involved, and works with the store manager to develop an action plan to improve key performance indicators related to the store’s sales performance.

Qualifications

•    Results-oriented.

•    Ability to inspire, motivate, and engage the team.

•    Excellent skills in planning, organizing, and prioritizing tasks.

•    Excellent communication and interpersonal skills.

•    A commitment to continuous self-improvement and professional development.

•    Ability to initiate, manage, and support organizational change.

•    A solid understanding of retail principles and a strong commercial mindset.

•    Excellent analytical and data-handling skills.

•    Strategic thinking and the ability to plan for the long term.

Education:

•    Higher education—a Bachelor’s degree or higher, preferably in Retail Economics, Business Administration or a related field.

Computer Skills:

•    Very good proficiency in MS Office (Excel, Word, PowerPoint, Outlook).

Language Skills:

•    English – very good working level (written and spoken).

Additional Information

We offer:

• Highly professional and fast working environment.
• Food vouchers up to 102 euro;
• Flexible working hours on shifts
• Induction and many other trainings
• Additional health insurance;
• Voucher for birth of a child – 50 euro;
• Voucher for marriage – 120 euro;
• Voucher for child with excellent grades in school – 80 euro;
• Voucher for a newly admitted student in university /child of our employee/– 160 euro.

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