Receptionist

Job Description

Role overview

FRP Advisory is seeking a proactive and friendly Receptionist to join our team in London, working alongside our existing Receptionist. The ideal candidate will be the first point of contact for clients and visitors, providing a warm welcome and ensuring a smooth and efficient front desk operation. This role involves greeting visitors, handling mail, supporting administrative tasks, and maintaining office supplies to ensure a well-organised office environment.

Key Responsibilities

• Greet clients and visitors with a positive, helpful attitude
• Manage the reception area, ensuring it is always tidy and presentable
• Scan incoming post and handle all outgoing post
• Ensure timely distribution of mail and packages to the appropriate recipients
• Book, prepare, and clear meeting rooms across 4 floors
• Greet guests and ensure meeting rooms are set up as required
• Order catering for meetings and events
• Maintain kitchen supplies, including filling up fridges with drinks, cereals, and other essentials
• Ensure stationery stocks are full and cupboards are tidy
• Book couriers as needed for deliveries and collections
• Handle building passes, liaise with ground floor reception, and manage office equipment

Qualifications

• Previous experience in a corporate reception role is desired
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Extremely well-organised and efficient, with the ability to pre-empt needs
• Confident supporting various stakeholders and excellent at building relationships
• Approachable and positive

Additional Information

Our Values

• Straightforward: We provide clear, no-nonsense advice
• Confident: Our guidance is backed by expertise and evidence
• Pragmatic: We focus on practical solutions and tangible outcomes
• Real: We are professional yet approachable, understanding the challenges our clients face

Our Commitment to You and the Environment

At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment.

We are always striving to improve in all areas - whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.

We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.

Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.

We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.