Income Auditor

Job Description

• Verify daily hotel revenue from all departments, including rooms, restaurants, bars, spa, laundry, and other outlets.
• Audit daily transactions recorded in the hotel's Property Management System (PMS) and Point of Sale (POS) system.
• Reconcile cash, credit card, online payment, and bank transactions with sales records.
• Review the Night Audit reports and ensure all postings are accurate and complete.
• Verify room rates, discounts, complimentary stays, and promotional offers are properly authorized.
• Ensure all guest folios are correctly charged before check-out.
• Investigate and resolve discrepancies in revenue, billing, or payment records.
• Prepare and distribute the Daily Revenue Report to management.
• Reconcile city ledger, accounts receivable, and advance deposits.
• Monitor voids, refunds, rebates, and adjustments to prevent fraud or revenue leakage.
• Ensure compliance with hotel financial policies, internal controls, and accounting procedures.
• Coordinate with the Front Office, Food & Beverage, Accounts, and Sales departments to resolve revenue-related issues.
• Assist in month-end and year-end closing activities.
• Maintain proper documentation and audit trails for all financial transactions.
• Support internal and external audits by providing required reports and records.
• Analyze revenue trends and identify unusual variances for management review.

Qualifications

• Bachelor's degree in Accounting, Finance, Commerce, or Hospitality Management.
• Experience in hotel accounting or income auditing is typically preferred.
• Knowledge of accounting software and hotel management systems is an advantage.