Acron Aviation logo

Flight Data Analyst

Posted 15 days ago

OfficeWhiteley
Product Line Overview (Flight Data Services):
 Acron Aviation designs, engineers, and delivers advanced avionics and data-driven services that support safety-critical flight operations across commercial and military aviation. Within Avionics, the Flight Data Services (FDS) product line provides Flight Data Monitoring (FDM) capabilities that enable operators to improve safety, operational performance, and regulatory compliance. Our FDS team delivers analytical insights, tools, and services to global customers, transforming aircraft data into actionable intelligence that enhances flight safety and operational efficiency.

Onsite Requirement:
 This role requires on-site presence 4 days per week.

Position Summary
 As a Flight Data Analyst within the Flight Data Services product line, you will support global aircraft operators by analyzing flight data and delivering insights that enhance safety and operational performance. You will serve as a key point of contact for customers, applying knowledge of aircraft systems and flight operations to interpret data, identify trends, and provide actionable recommendations.
This role combines technical analysis, customer engagement, and operational support, requiring strong communication skills and a safety-first mindset. You will work closely with customers and internal teams to maintain and optimize Flight Data Monitoring (FDM) programs while ensuring timely and accurate delivery of insights.
### Key Responsibilities
  • Serve as primary point of contact for assigned customers
  • Maintain regular communication and support setup and ongoing management of customer FDM programs
  • Analyze flight data and validate safety and maintenance events
  • Investigate abnormal operations and report findings to customers
  • Provide guidance on safety event configuration and threshold optimization
  • Manage ad hoc data analysis requests and develop statistical reports
  • Own and respond to customer communications including emails and support tickets
  • Deliver to defined service level agreements (SLAs) and internal performance metrics
  • Support internal teams on flight safety-related matters
  • Identify system issues or inefficiencies and coordinate with development teams for resolution
  • Perform acceptance testing of system updates, features, and event configurations
  • Provide occasional support for AOG (Aircraft on Ground) situations
  • Support data readouts (FDR, CVR, DLR) using internal tools as needed
  • Deliver system demonstrations and training for new and existing customers
  • Promote industry best practices in flight data monitoring and safety analysis
  • Support customer visits, industry events, and conferences as required
  • Participate in continuous professional development activities
  • ### Required Qualifications
  • Knowledge of aircraft systems and flight operations
  • Experience with data analysis, statistics, or data handling
  • Strong understanding of aviation safety principles and safety management practices
  • Strong communication skills with ability to engage directly with customers
  • High attention to detail and accuracy
  • Ability to manage multiple priorities in a fast-paced environment
  • ### Preferred Additional Skills
  • Flying experience or flight operations exposure
  • Experience working with Flight Data Monitoring (FDM) systems
  • Experience supporting aviation customers or airline operations
  • Ability to anticipate customer needs and proactively provide solutions
  • Strong analytical mindset with ability to interpret complex datasets
  • Experience working within service-level driven environments
  • Job details
    Workplace
    Office
    Location
    Whiteley
    Acron Aviation logo
    Acron Aviation
    View company page

    Acron Aviation is a global provider of safety‑critical technology, data and training solutions for commercial, business and defense aviation, as well as advanced pilot training, driver training and simulation. Formed in 2025 with heritage spanning nearly 100 years, the company delivers avionics, flight data intelligence, simulation systems and training services to operators, manufacturers and governments worldwide.

    Employees
    1106
    Industry
    Aviation and Aerospace Component Manufacturing
    Specialties
    aviation, avionics, pilot training, pilot training technology, flight data intelligence, simulation technology, and driver training

    Key team members

    Michael Romain

    Michael Romain

    Patrick Fitzgerald

    Patrick Fitzgerald

    Andreas A. Kiran

    Andreas A. Kiran

    Philippe Murat

    Philippe Murat

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