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Deputy Manager -Technical Services

Posted 1 day ago

OfficeDelhi, DL, IndiaSE

Job Description

Demonstrate suitable construction products for customers, proactive sampling, speedy complaint resolution, maintaining RCA & Product Application training for customers, maintain customer activity calendar.

Roles & Responsibilities :

  • Product demonstration at new & existing customers leading to sales growth
  • Conduct Laboratory testing relevant to customer requirement
  • Record, analyze, certify and prepare summaries of findings and maintain records of the results.
  • Troubleshoot to determine reasons for problems of complaints.
  • Provide technical support to customers /contractors on site.
  • Provide support to Sales team to conduct product sampling/ demonstration at site.
  • Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions
  • Capture & share periodic customer feedback on product performance
  • Periodic Engage with Sika authorized applicator base
  • Technical Product presentation at customer site/ office

Additional Information

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.  We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Job details
Workplace
Office
Location
Delhi, DL, India
Experience
SE

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. On Sika's LinkedIn page we share our most important corporate news and job openings, as well as a broad mix of content from our Sika subsidiaries around the world. Your Career at Sika: https://www.sika.com/en/career.html Privacy Notice: https://www.sika.com/en/footer/privacy-notice.html

Key team members

Jenny Thow

Jenny Thow

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