Job Description

The Senior Project Engineer (Infrastructure) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 7 years of experience designing, testing, and deploying complete technology solutions.

Job Responsibilities

Expected Results

Champion the successful implementation of key projects, meeting client requirements and timelines. 
Drive the optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication, contributing to the success of every project.

Prior Experience

Proven project execution expertise with a track record of successful implementations. 
Strong technical proficiency in infrastructure components and systems. 
Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless. 
Excellent problem-solving skills and a proactive approach to system optimization. 
Outstanding communication and collaboration abilities for effective stakeholder engagement. 
Client-focused mindset with a commitment to ensuring client satisfaction. 
Flexibility, adaptability, and a customer-centric approach to project execution.

Job Qualifications

Experience working with remote teams is desired.
Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
Ability to work in a fast-paced, and at times high-pressure consulting environment.
Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.
A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.

Required Areas of Expertise

Windows Server Environment Setup

Active Directory and Active Directory Services
DNS and DHCP
Basic PowerShell scripting
Storage Solutions such as NFS and SMB
Hypervisor Setup and Configuration with Hyper-V

Cloud Platform Deployments

Using SharePoint, OneDrive, and Microsoft Teams

Equipment Setup and Deployment

Dell and HPE Server Chassis
Network Switches from Ubiquiti
Firewalls from Sophos
Wireless Access Points (WAPs) from Ubiquiti

Data Storage Device Setup and Deployment

NAS solutions from QNAP and Synology

Preferred Areas of Expertise

Hypervisor Setup and Configuration

VMWare ESXi
Nutanix Acropolis

Cloud Platform Deployments

Azure AD and Cloud Server
Apple MDM
Citrix ShareFile

Equipment Setup and Deployment

Network Switches from Cisco and Dell Enterprise
Firewalls from SonicWall and Fortinet
Wireless Access Points (WAPs) from Cisco Meraki and other Vendors such as TPLink

Data Storage Device Setup and Deployment

SAN solutions from Compellent and Nutanix

Job Requirements

A home office set up that meets the following:

Computer: A working computer with a minimum of 8GB RAM and one of the following:

Windows 11 with an Intel i5 or i7 (8th generation or newer), or
AMD Ryzen 5 or 7 (2000 series or newer), or
macOS 12 or newer.

Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
Webcam: An HD webcam for video calls.
2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)

Excellent command of the English language both spoken and written
Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
Able to pass our online behavior and cognitive assessments.
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rates start at $18.28/hour and vary by experience and location.

Benefits

Medical Insurance Plan
Dental & Vision
Life Insurance
Disability Coverage
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Retirement Plan
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification
Supplemental Life Insurance (Employee-paid)
Supplemental Health Plans (Employee-paid)

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Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels.

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All verified job openings are posted here: https://www.itsasap.com/job-openings.

Project Engineer II (International)