Business Lending Operations Specialist III

Join Us in Making an Impact ✨

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

Who You Are 🧩

You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together.

What You’ll Do 🚀

📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

This position completes loan and member service functions and other related projects and duties, ensuring timely and accurate servicing in accordance with member expectations. This position ensures that all aspects of commercial loan servicing and cash management is compliant with federal and state regulations.

Essential Functions

• Proactively support business members and effectively resolve member business needs and inquiries.
• Process new small business loan applications and renewal/modification requests through funding.
• Prepares loan documentation and captures loan information according to established procedures, for company-generated and participation bought/sold loans.
• Ensures required information and documentation is ordered, executed, and filed, such as for appraisals, collateral, titles, liens, etc.
• Funds loans, prepares wires, and posts entries on loans. Performs quality control review on funded loans.
• Processes loan payments, advance requests, and payoff demands.
• Executes lien perfection through recording/filing with appropriate state and county offices.
• Closes out paid-off files, including releases of collateral, discharges of deeds of trust, and related processes.
• Prepare new vehicle titles to request payment from loan servicer. Prepares vehicle title releases and issues payment checks.
• Updates and maintains insurance and Uniform Commercial Code (UCC) filings in banking and account processing platform.
• Posts, updates, maintains, tracks, and follows up on automated notifications in platform(s) supporting credit analysis, financial analysis, and risk management.
• Manages tax reporting with third-party provider. Manage delinquent tax notifications with designated banker
• Prepares monthly 1502 SBA Reporting, maintenance and updates required within 3rd party system.
• Sets up commercial share savings accounts and accounts for cash management clients.
• Supports cash management clients and administers related accounts.
• Process business credit card applications through funding.
• Ensures effective processes and workflows by posting, updating, and maintaining tracking/tickler information (e.g., in Sageworks, Microsoft Outlook, etc.).
• Creates, refreshes, and improves processes and provides updates to procedures as needed.
• Performs other projects and duties as assigned.

What You Bring 🎯

• High School Diploma Required
• Associate's Degree Preferred
• Five or more years’ financial services experience, or equivalent combination of education and experience.
• Minimum of five (5) years’ experience with business/commercial loan documentation preparation, and/or in business lending or similar loan operations and servicing functions.
• Experience preferred with document preparation systems (e.g., LaserPro, HotDocs, or similar). Preferred
• Solid knowledge of business/commercial loan types. Knowledge of commercial loan closing and funding requirements.
• Thorough knowledge of commercial loan servicing, SBA lending and lending practices. Demonstrated excellent customer service skills in promptly responding to customer needs.
• Accredited ACH Professional (AAP)

Compensation & Benefits 🎉

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcare assistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment
• ...and much more. Explore all the details in our comprehensive Benefits Booklet
• Target hiring range $27.32/hr. - $34.15/hr. (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ, we’re not just a credit union; we’re a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.