Marketing Support Specialist
Posted 10 days ago
Location: CT Based (Remote)
Compensation, Benefits & Perks
- $25-$30 per hr
- Approximately 20-25 hours per week.
- Flexible scheduling
- Mileage Reimbursement for Approved Business Travel
- Career Growth based on Performance and not Seniority – 75% of employees were promoted within Summit Wash Holdings
- Referral Bonus up to $800.00 per qualified hire, dependent on position
- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. Our marketing team supports our growing portfolio of brands through operational excellence, digital presence management, and customer engagement initiatives.
What do we need?
We are seeking a detail-oriented and organized Marketing Support Specialist to support our marketing team and fleet account program. This part-time position (approximately 20 hours per week) is ideal for someone who enjoys managing processes, coordinating projects, and ensuring operational excellence across multiple marketing initiatives.
The Marketing Operations Specialist will play a key role in supporting marketing systems, digital presence management, reputation management efforts, and fleet account onboarding. This position works closely with the marketing team and cross-functional departments to ensure projects and accounts are set up accurately and efficiently.- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Proficiency with Microsoft Office and Google Workspace.
- Comfortable learning new software and digital platforms.
- Experience with website content management systems is preferred.
- Experience with Google Business Profile management is a plus.
- Marketing, administrative, customer service, or project coordination experience preferred.
- Highly organized and process-driven.
- Self-motivated and dependable.
- Strong problem-solving abilities.
- Customer-focused mindset.
- Ability to work independently while collaborating with a team.
Lead Intake:
- Receive and organize incoming fleet inquiries
- Ensure lead information is complete and properly documented.
- Gather client information and identify account needs.
- Coordinate communication between prospective clients and internal stakeholders.
- Prepare account agreements and required onboarding documents.
- Track completion and receipt of signed paperwork.
- Create and configure fleet accounts within company systems.
- Verify account details and billing information.
- Coordinate with operations, customer service, accounting, and other departments to ensure account readiness.
- Communicate launch timelines and requirements.
- Assist with account activation and client onboarding.
- Ensure clients receive necessary information and resources for a successful launch
Discovery:
Agreement & Documentation:
Account Setup:
Internal Readiness:
Client Launch:
Core Values
S.E.L.F.
- Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.
- Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.
- Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.
- Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
Summit Wash Holdings brands consist of:
- Waters Car Wash
- Speeders
- Russell Speeders Car Wash
Summit Wash Holdings is an industry-leading, membership-focused car wash group with operations in Connecticut, New York, Nebraska, Kansas, Florida, and New Jersey. Summit, along with its car wash brands Russell Speeders, Speeders, and Waters car wash are driven by an unwavering focus on its employees and a commitment to providing industry-leading operational excellence through the use of its proprietary technology and process solutions. This culture of employee-centricity, operational excellence, and a dedication to delivering the best customer service in the industry has been cultivated over a 50-year operational history at Russell Speeder's. The Summit team is dedicated to bringing this culture of excellence to even more communities.
Key team members
Maren Gizicki
Ed Lonergan
Ron Deimling
Matt Bruggeman
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