Project Manager – Shared Services, Systems, Digital Tools & Governance

Job Description

At TOMRA, we are creating smarter, more connected ways of working to support our mission of enabling a world without waste. As our Shared Service Centre continues to expand, we're looking for an experienced Project Manager – Shared Services, Systems, Digital Tools & Governance to help shape how processes, systems, and digital solutions are implemented across Europe. 

This is a highly visible role where you'll lead business-critical projects, onboard new markets, implement digital tools and business applications, and ensure that systems, processes, and governance frameworks work seamlessly together. You'll collaborate with business leaders, IT teams, external vendors, and Shared Service stakeholders to deliver scalable solutions that support TOMRA's growth. 

What You'll Be Doing

As a key member of the Shared Services transformation journey, you'll manage projects from concept through implementation, ensuring successful adoption, governance, and long-term value creation. 

Your responsibilities will include:

Lead Market Onboarding & Shared Service Centre Enablement

You'll help bring new markets into TOMRA's operating model by coordinating onboarding activities, aligning stakeholders, and ensuring teams are equipped with the right systems, processes, training, and governance structures for success.

Deliver Business-Critical System Implementations

From software solutions and integrations to digital tools and hosted services, you'll lead end-to-end project delivery, managing scope, milestones, risks, testing, deployment, and operational handover. 

Manage Vendors & Technology Partners

You'll coordinate the onboarding of external providers, support software and service procurement activities, and ensure vendors deliver against agreed timelines, quality standards, and compliance requirements. 

Drive Cross-Functional Alignment

Working closely with business teams, IT, Security, Procurement, and external partners, you'll translate business needs into practical system and process solutions while ensuring alignment with architecture, master data, and integration standards. 

Strengthen Governance & Risk Management

You'll help ensure projects meet TOMRA's governance and security requirements, supporting risk assessments and compliance with relevant frameworks and standards such as NIS2 and ISO27001. 

Improve Tools, Processes & Service Delivery

You'll play an active role in enhancing service management capabilities, including Jira Service Management workflows, reporting, automation, KPI development, and continuous improvement initiatives across Shared Services.

Qualifications

What We're Looking For

We're looking for someone who enjoys bringing structure to complexity, building strong stakeholder relationships, and driving meaningful change across an international organization.

You will likely bring:

• Proven experience leading system implementation, digital transformation, or business change projects in complex organisations.
• A successful track record of delivering software, digital tools, integrations, or IT service solutions from planning through go-live.
• Strong hands-on experience with Jira Service Management, including workflow design, SLAs, automations, and service processes.
• Experience managing vendors, software procurement, and third-party onboarding activities.
• Knowledge of Shared Service Centres, operating model transitions, and market onboarding initiatives.
• A solid understanding of enterprise systems, process optimisation, integrations, governance, and master data principles.
• Excellent stakeholder management, communication, and project leadership skills, combined with a structured, analytical mindset and fluency in English.

Additional Information

Why Join TOMRA?

This is a unique opportunity to join TOMRA at a pivotal stage of growth and transformation. You'll have the chance to influence how Shared Services, digital systems, and governance frameworks are developed and deployed across multiple European markets. 

At TOMRA, you will find:

• A purpose-driven company focused on sustainability and resource recovery.
• The opportunity to lead impactful European transformation projects.
• Exposure to a broad range of systems, stakeholders, and business functions.
• A collaborative international environment where ideas and improvements are welcomed.
• Significant scope to shape processes, ways of working, and future operating models.

If you're passionate about project delivery, digital transformation, process improvement, and helping organizations scale successfully, we'd love to hear from you.

At TOMRA, your work has real impact, and your ideas help shape a better future.
Learn more about life at TOMRA!

What do you get from joining TOMRA?

• Opportunity for career development 
• A unique chance to be an important part of taking our business growth in Europe to the next level 
• Work in a collaborative and innovative environment.

Ready to grow your career with purpose?

Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team".

Applications are continually assessed so we encourage you to apply at the earliest.

TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.