Process Expert - Accounts Receivable (GSC)

Job Description

Department: Finance Solution – Accounts Receivable

Location: Pune

Shift: European shift (flexible basis process requirement)

Key Responsibilities:

• SAP experience is must.
• Perform Bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries / helpdesk, bad debts provision, dunning, SL close, GL-SL reconciliation, etc.)
• Review tracking, investigating and reconciliation of un-allocated receipts
• Clearing the open items by coordination with customers and LFIs
• Actively support customers for Store closing process and reconcile sales.
• Performing activities towards month close, provisions, write offs, Valuations, classification of AR etc as per SOPs.
• Follow up for due and outstanding receivables with customers.
• Prepare and update SOPs towards work area.
• Prepare and develop active dashboards and Standard and adhoc reports related to customer O/s aging etc.
• Review and update GL reconciliation of AR – Ledger account to Customer subledger.
• Understanding and taking actions for Debit / Credit note issued by customer if any as per the processes.
• Close coordination with Customers and clients for query management and resolving issues.
• Conducting Process Refresher trainings, Knowledge tests of team members, updating documentation/SOP.
• Assisting Team Leaders for preparation of reports both daily, monthly, Governance packs.
• Perform and document Internal controls related activities to assure quality of tasks.
• Make internal research on authenticities of payments, customer analysis and Data insights to improve on AR service experience for LFIs.
• To follow compliance with financial policies and procedures of AR.
• To reconcile Customer ledgers and provide Balance confirmations to customers.
• Perform Internal controls documentation and related activities to assure quality of tasks
• Any other task as assigned by the Team Leader.

Qualifications

Education:

• Good working experience of MS-Office, Outlook, excel and SAP systems.
• Should be a Commerce Graduate or MBA finance from reputed university.

Experience:

• Should have 5+ years of experience in Accounting process handling
• Should have 2+ years of experience of Accounts receivable process handling in a Shared service center

Skills:

• Attention to Detail and Problem solving skills
• Fluent communication and email writing skills to deal with overseas customer.

Key Competencies:

• Strong understanding of accounting Principles and end to end Accounts receivable process.

Additional Information

• Environment: Hybrid
• Travel Requirements: As per Business requirements.