GBS People Services Associate - Italian Speaker (f/m/div.)

Job Description

As a People Services Associate, you will play a key role in ensuring accurate, compliant, and high-quality HR data throughout the entire employee lifecycle for the Italian organization.

Working in an international Shared Services environment, you will combine HR administrative responsibilities with employee support, acting as a trusted point of contact for Italian-speaking associates while delivering an excellent employee experience.

Your contribution to something big:

• Manage and maintain employee master data throughout the employee lifecycle, from onboarding to offboarding;
• Support organizational management activities, including organizational units and position management;
• Perform HR administrative tasks in compliance with internal policies, procedures, and legal requirements;
• Respond to employee inquiries through HR support channels, ensuring a customer-focused and timely service;
• Contribute to process documentation, continuous improvement initiatives, and system testing activities;
• Collaborate closely with HR teams and stakeholders in an international environment.

Qualifications

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field is an advantage.

Experience:

• Initial experience in HR Administration, HR Shared Services, Customer Support, or a similar administrative role is an advantage.

Know-how:

• Basic understanding of HR processes and HR information systems is a plus;
• Good knowledge of Microsoft Office (Word, Excel, Outlook);
• Good digital literacy and ability to quickly learn new systems and tools.

Languages:

• Italian – Native or fluent (mandatory);
• English – Good communication skills, both written and spoken (mandatory);
• Additional language skills are an advantage.

Working Methods and Style:

• Structured, organized, and detail-oriented way of working;
• Ability to manage multiple priorities in a dynamic environment;
• Proactive mindset with a continuous improvement approach;
• Ability to work effectively both independently and as part of an international team.

Personality:

• Customer-oriented with a strong service mindset;
• Excellent communication and interpersonal skills;
• Reliable, organized, and quality-focused;
• Flexible, adaptable, and open to change;

Collaborative team player with a positive attitude.

Additional Information

Work #LikeABosch means:

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site

📚 Training opportunities

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch products

🏋️ Sports and health related activities

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!