Job Description
This role provides IT Production Support in a global environment, covering both infrastructure components (servers, storage, network, middleware) and application deployment in production.
The position strengthens Production capabilities by combining strong technical expertise, automation and DevOps practices, and advanced FinOps knowledge, ensuring service reliability, cost efficiency, performance, and security.
Main Responsibilities
Cost Optimization & FinOps Governance (Expert Level)
- Monitor cloud and infrastructure costs across environments.
- Identify inefficiencies and waste, applying right‑sizing, commitment (Reserved Instances, savings plans), and optimization strategies.
- Define, enforce, and monitor tagging and cost governance policies.
- Ensure cost efficiency while maintaining required levels of performance, availability, and security.
- Support financial forecasting and cost transparency initiatives.
Stakeholder Coordination & Knowledge Transfer (Expert Level)
- Act as a liaison between engineering, finance, and business teams.
- Coordinate production support activities and ensure smooth on‑call handovers.
- Produce and present post‑mortem and incident analysis reports.
- Share knowledge and mentor junior team members on Production Support processes and FinOps best practices.
- Contribute to documentation and continuous improvement initiatives.
Automation & DevOps Tooling (Advanced/Mastery)
- Design, develop, and maintain automation for:
- Monitoring
- Alerting
- Incident remediation
- Reduce manual intervention by leveraging Infrastructure as Code and CI/CD practices.
- Use tools such as:
- Terraform
- Ansible
- CI/CD pipelines
- Improve system reliability, scalability, and operational efficiency.
Monitoring, Observability & Platform Support
- Manage and operate monitoring and observability solutions (e.g. Dynatrace or similar).
- Perform basic administration and support for:
- WebSphere
- Autosys
- CFT
- Ensure proactive detection of incidents and performance degradation.
Qualifications
DevOps & Cloud
- CI/CD tools: Jenkins, GitLab CI, Azure Pipelines
- Containers and orchestration: Docker, Kubernetes
- Cloud fundamentals across AWS, Azure, and/or GCP
- Strong understanding of production environments and operational best practices
Key Competencies
- Strong analytical and problem‑solving skills
- High sense of ownership and accountability
- Ability to operate in a global, multi‑stakeholder environment
- Excellent communication and collaboration skills
- Continuous improvement and automation mindset
Additional Information
Language Requirements
- English – B2+ level (mandatory)
Other open roles at Inetum(6)
Inetum is a European leader in digital services. Inetum’s team of 26,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.2 billion euros in 2025. 🏅 Top Employer in 9 countries
Key team members
Sacha Vekeman
Lionel Bry
Olivier SERFATY
Jacques Pommeraud
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