IT Deployment Technician

Job Description

BESIX Watpac is seeking an IT Deployment Technician for the end-to-end preparation, imaging, configuration, deployment and decommissioning of computing devices and peripherals across BESIX Watpac corporate offices and project sites.

This role will be responsible for:

• Prepare end-user devices for new starters, hardware refreshes, and project mobilisations, ensuring readiness prior to scheduled deployment dates.
• Assist with lifecycle management activities including device recalls, redeployment, surplus assessment, reimaging for resale and secure data destruction.
• Conduct quality assurance checks on all deployed devices prior to handover, including connectivity, software, and security compliance validation.
• Provide on-site and remote support during the deployment phase, assisting end users with initial setup, account configuration, and data migration.
• Contribute to the development and maintenance of deployment runbooks, build documentation, and SOE procedures.

Qualifications

The incumbent in this role will require:

• Experience in an IT Support, deployment, or end-user computing role.
• Hands-on experience imaging and deploying Windows 11 devices using Autopilot or similar tooling.
• Working knowledge of Microsoft 365 and Intune / Endpoint Manager for device enrolment and management.
• Demonstrated ability to configure hardware peripherals including monitors, docking stations, printers, and mobile devices.
• Strong problem-solving abilities, ability to manage shifting priorities.
• Excellent communicator (telephone, face to face, and written) who is also a team player that is able to articulate business needs in technical terms.

Additional Information

Along with a competitive remuneration package and long-term career development opportunities, our employees enjoy access to the following benefits:

• Wellbeing Days - three additional leave days per year.
• Awards and Recognition Program, rewarding employees who bring our values to life.
• Access to a wellbeing program including annual skin checks and flu vaccinations.
• Instant access to Perkbox, giving you a wide variety of perks and benefits, plus curated wellbeing tools to look after your physical and mental health.
• Social events and Family Days.

At BESIX Watpac, we are committed to fostering a workplace where everyone is valued, supported and respected. By embracing all ages, gender, ethnicity, religion, sexual orientation, education and appearance, our people feel safe, empowered, and motivated to be their best.  If you’re excited about this role but don’t tick all the boxes, we encourage you to apply if you have transferable skills and believe you would be a great fit with BESIX Watpac.

Join our talented and passionate team delivering once-in-a-generation projects.

BESIX Watpac acknowledge the traditional custodians of the land on which we live and work, and pay respect to the Elders past, present and emerging.