Change Manager

Adept Consulting Services is seeking a professional, organized, and personable Change Manager to support change management initiatives and ensure changes are communicated and executed effectively across the organization.

The ideal candidate is a strong leader who is comfortable facilitating meetings, collaborating with customers and stakeholders, and managing multiple priorities in a fast-paced environment. Experience using ServiceNow and strong communication skills are essential for success in this role.

Responsibilities

• Lead and facilitate change management meetings.
• Coordinate and manage change requests throughout the change lifecycle.
• Collaborate with customers, stakeholders, and internal teams to ensure successful implementation of changes.
• Communicate updates, timelines, and impacts clearly to all involved parties.
• Track and maintain change documentation and reporting.
• Utilize ServiceNow to manage and monitor change activities.
• Prepare reports and documentation using Microsoft Office, with an emphasis on Excel.
• Foster positive working relationships while ensuring established processes are followed.

Requirements

Qualifications

• Experience in Change Management, project coordination, or a similar role.
• Experience using ServiceNow.
• Strong leadership and organizational skills.
• Excellent verbal and written communication skills.
• Professional, personable, and customer-focused.
• Ability to facilitate meetings and work effectively with diverse stakeholders.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to manage multiple priorities while maintaining attention to detail.

Preferred Qualifications

• Experience working in a customer-facing environment.
• Experience coordinating projects, process improvements, or organizational changes.
• Ability to build relationships across multiple teams and departments.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• PTO