Receptionist

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa, and Fort Myers/Naples.

Job Summary:

 Provides general administrative and multi-line telephone support for an assigned division or department.  Performs routine assigned tasks through the use of basic office skills in conjunction with direction from supervisor.

Duties and Responsibilities

• Receptionist duties including answers all incoming telephone lines, responds to routine inquiries, takes messages for and routes calls to appropriate individuals. Meets and greets visitors and clients.  May organize, schedule, and monitor appointments.
• Work closely with Design Center and Title company daily calendars.
• Maintain a clean and neat lobby environment.
• Opens, sorts, date stamps and distributes incoming mail; prepares outgoing mail including first class, overnight and bulk mailings.
• Sign for UPS, FedEx and other deliveries – send notifications to recipients for pick up.
• Performs additional assignments as requested by supervisor.

Requirements

Minimum Education/Experience:

High school graduate with basic academic and practical skills gained through school curriculum combined with at least one year of related work experience and/or training; general knowledge of routine administrative skills and office functions.

Skills and Abilities: 

General office and administrative skills with ability to answer multiple-line telephone and take or provide accurate information. Customer-service oriented with professional and courteous attitude.  Good verbal and written communication skills for interaction with a variety of people inside and outside of organization; ability to follow oral and written instructions. Good working knowledge of word processing and spreadsheet software packages.

Work Conditions:

Office environment.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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