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Receptionist - Part time - Onsite

Posted 7 days ago

OfficeRochester, New York, United States

Mindex is seeking a friendly, proactive Receptionist to serve as the face of our organization on a part time basis (20 hours per week). This individual will manage front desk operations, warmly greet visitors and clients, and deliver an exceptional level of customer service. This role plays a key part in creating a positive first impression and keeping communication flowing smoothly throughout the office.

Compensation

$22/hr - $25/hr

What You'll Accomplish

  • Greet and welcome visitors in a professional and friendly manner; determine the nature of their visit and direct them appropriately.
  • Manage the front desk operations, including answering and directing phone calls, emails, and other communications.
  • Schedule and coordinate appointments and meetings as necessary.
  • Maintain office supplies inventory and place orders as needed.
  • Ensure that the reception area is tidy and presentable at all times.
  • Assist with administrative tasks and support other departments as required.

Requirements

  • High school diploma or equivalent required; additional certification in office administration is a plus.
  • Proven experience as a receptionist, front office representative, or similar role.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite and general computer skills.
  • Strong customer service orientation and ability to handle inquiries and issues professionally.
  • Outstanding organizational skills and the ability to multitask in a fast-paced environment.
  • Professional appearance and demeanor.

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.

Benefits

  • Fully Remote Work Environment
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions:

Prolonged periods sitting at a desk and working on a computer
No heavy lifting is expected. Exertion of up to 10 lbs.

Job details
Workplace
Office
Location
Rochester, New York, United States

Mindex is a software development company providing cutting-edge solutions in full-stack agile software development, cloud professional services, integrations, and our K-12 product suite, which includes Student Management, Advanced Analytics, Special Education Management (SPED), and Multi-Tiered Systems of Support (MTSS).

Key team members

Dale Keefer

Dale Keefer

Matthew Lombardo

Matthew Lombardo

Michael Terzis

Michael Terzis

Jamie Miller

Jamie Miller

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