Claims Officer

• Claims management & submission: Assess claim validity, collect documents, notify insurers, and update shipowners. Register and track claim status; ensure timely filing.
• Stakeholder coordination: Liaise with internal teams and Accounts to reconcile claim bookings and respond to insurer/shipowner queries.
• Proceeds & payments: Follow up settlement proceeds, coordinate reimbursement and claim handling fees, and maintain records.
• Reporting: Provide regular claim status reports for external and internal stakeholders.

Requirements

• University graduate or diploma or equivalent tertiary qualifications
• Minimum of 1 year relevant experience in marine claims handling
• Background in shipping studies or relevant experience or knowledge
• Attention to detail and ability to prioritize workload, and work collaboratively in teams
• Fluent in spoken and written English
• Sound PC knowledge, especially with MS Office

Benefits

About Anglo-Eastern 

Anglo-Eastern is a global leader in independent ship management services. The Group manages over 700 vessels under full technical management, supports around 500 additional ships under crew management, and has overseen more than 1,000 newbuildings and conversions through its newbuilding supervision and project management divisions. 

Headquartered in Hong Kong, Anglo-Eastern operates through a network of 30 offices across Asia, Europe, and the Americas, including wholly owned maritime training facilities. Our strength lies in our people: over 39,000 seafarers and 2,350 shore-based employees who work together to support clients across ship types while building trust, driving performance, and shaping a better maritime future. 

Why join Anglo-Eastern? 

• Join a globally respected company with a strong maritime heritage of over 50 years  

• Work in an environment anchored in integrity, trust, and long-term relationships 

• Access continuous learning and structured career development across a truly global network 

• Be part of a team committed to delivering excellence and shaping a better maritime future 

Join us today!