Test Assignment Executive - TIC Lab (Hardline/softline) - Tan Phu, HCMC

Job Description

Ensure right-first-time test assignment for real samples per client protocols/manuals, coordinate sample login–logout on LIMS, maintain ironclad sample identification & custody, and collaborate across Lab/CS/Technical teams to deliver accurate, on-time testing—especially for Consumer Product Testing programs.

Responsibilities

1) Daily Operations

• Receive real samples; assign tests per client request/protocol/manual and internal SOP.
• Log-in / log-out samples in LIMS and maintain related trackers/files with full traceability.
• Take sample photos, record details, code/label, and store samples per regulations to prevent confusion.
• Conduct sampling/pick-up at HL/SL Divisions or external sites as assigned by supervisors.
• Monitor lab capacity/TAT to propose feasible test plans and prioritization.

2) Technical Coordination & Clarification

• Communicate with CS, Sales, Technical, and Laboratory sections to clarify test requests/programs (incl. FCM), matrices, quantities, and special conditions.
• Prepare assignment sheets/work orders; ensure completeness of information for execution.
• Track job progress and support issue resolution to protect delivery commitments.

3) Quality, Data Integrity & Compliance

• Maintain audit-ready records; comply with ISO/IEC 17025 and data integrity (ALCOA+).
• Escalate deviations; support investigations and implement CAPA/preventive actions.
• Contribute to continuous improvement (templates, checklists, system validations).

4) Safety & Housekeeping

• Follow HSE rules, PPE usage, and safe handling/storage of samples & chemicals where applicable.

Qualifications

• 2–4+ years in Test Assignment / Sample Login / Lab Coordination within TIC or testing labs.
• Hands-on experience with Softline or Hardline test programs/workflows.
• Proficiency with LIMS and Microsoft Excel; strong attention to detail and organization.
• English: at least basic reading/writing for SOPs, emails, and client documentation.
• Ability to work independently with minimal supervision; solid teamwork and communication.
• Immediate availability or short notice is highly preferred.
• Familiarity with Hardline/Softline/Toys standards and typical test programs;
• Experience coordinating rush/priority jobs and balancing multi-lab capacities.
• Experience with barcode/labeling systems or digital sample imaging.

Additional Information

1. Full salary during probation
2. Social insurance from the starting day of working with full salary
3. Advanced healthcare package for self and family member
4. 13th month salary
5. Performance bonus: subject to performance
6. 14-16 leaves per year
7. Added birthday leave