Sales Manager - Leisure

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Sales Manager - Leisure.

The Sales Manager will be responsible for driving leisure business to Raffles & Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands’ positioning as leading luxury destinations in Doha.

Key Responsibilities:

• Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
• Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers
• Identify new business opportunities in key leisure source markets
• Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies
• Ensure accurate rate loading, promotions, and content across all distribution platforms.
• Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
• Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
• Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
• Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business
• Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
• Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly

Qualifications

What will you bring to this role?

• Minimum 3–5 years of experience in leisure sales within luxury hotel/s and/or resort/s
• Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
• Strong understanding of global luxury travel distribution and advisor networks
• Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers
• Middle East market experience preferred
• Excellent negotiation, presentation, and relationship-management skills
• Fluent in English; additional languages are a strong advantage
• Strong commercial and strategic mindset with a focus on luxury revenue growth
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized