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Project Manager (Non-Technical)

Posted about 13 hours ago

RemoteLisbon, Lisbon, PortugalSE

Job Description

We are looking for a Project Manager (Non-Technical) to join a dynamic team supporting technical partners, with a focus on operational coordination, communications, and partner support rather than hands-on technical delivery.

This is a short-term project opportunity, ideal for someone who enjoys fast-paced environments and delivering impact through organisation and communication.

What You’ll Do

  • Manage a shared, partner-facing inbox, triaging and responding to incoming queries
  • Route requests to the appropriate internal stakeholders when needed
  • Independently respond to standard or recurring queries with accuracy and clarity
  • Support onboarding and ongoing partner communications
  • Collaborate internally to gather information and resolve partner questions
  • Process and approve operational requests within internal systems
  • Contribute to building and improving documentation and FAQs

 

    Qualifications

    • Strong written communication skills (client-facing or external communication experience)
    • Background in support, coordination, or operations roles
    • Experience working with Salesforce
    • Ability to work independently and navigate across teams to source information
    • Language: English required

    Nice to Have:

    • Familiarity with project management tools
    • Exposure to SDLC concepts
    • Experience using AI tools (e.g., Copilot) to enhance productivity

    Key Traits for Success

    • Proactive and resourceful mindset — able to “figure things out”
    • Comfortable interacting with external stakeholders
    • Strong organisational and multitasking abilities
    • Curious and thoughtful approach to decision-making and escalation

    Additional Information

    • Short-Term Project
    Job details
    Workplace
    Remote
    Location
    Lisbon, Lisbon, Portugal
    Experience
    SE

    Inetum is a European leader in digital services. Inetum’s team of 26,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.2 billion euros in 2025. 🏅 Top Employer in 9 countries

    Key team members

    Sacha Vekeman

    Sacha Vekeman

    Lionel Bry

    Lionel Bry

    Olivier SERFATY

    Olivier SERFATY

    Jacques Pommeraud

    Jacques Pommeraud

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